Effortless Garden Fantastic Store/Mukeni Star Grains LLC, Florida review: Credit card fraud

2022_1127 date of fraudulent charge transaction

My credit card sent me a text with fraud alert, so I cancelled the card.

Later the credit card company said my ip address in the charge matched my ip address on other legitimate online orders, thus they would not reverse the charges as fraudulent. (then why did they send fraud alert?)

However, Effortless Garden Fantastic Store (originator of charge) has a phone number that is always 'busy' so I cannot determine what product was purchased and where it was mailed, nor did I receive a confirmation email for the purchase.

Furthermore the address on the webpage does not exist, it is a UPS store/mailbox.

The company is owned by Mukeni Star Grains LLC in Florida, according to their webpage. I have sent the Federal Trade Commision/Consumer Protection Bureau a complaint.