Edwards Jones review: investment account managed by scott jeffrey in rockford, il

My name is James Torrisi, myself and my wife, Vincenza Torrisi, recieved a letter in the mail, dated November 2, 2018, notifying us that Mr. Scott Jeffrey transferred our accounts to another financial advisor without any previous discussion or introduction to new advisor. And, although my wife's account is not co-mingled with mine, she too was dismissed and transferred. The letter from your representative gave no reasoning for the dismissal/transfer, except to say a new financial advisor was starting with the company. In addition to the abrupt manner in which this was done, the ultimate show of unprofesionalism was the misspelling of our first and last names and the lack concern for business etiquette.

After issuing a verbal complaint at the corporate office, I was given Mark Hilde's
name to further and more completely explain my recent situation with Scott Jeffery.
Through our conversation, Mr. Hilde recognized several majors concerns with the way the "transfer" took place. And, in fact, noted that this was a improper and unprofessional transistion.

I have not spoken to Mr. Jeffery in over a year. The content of that conversation was strong. I was very unhappy with what I felt was an high commission charged by Mr. Jeffrey on a stock that I selected and researched. Mr. Jeffrey's told me during this heated conversation that he had to make money to run his office, that I had made alot of money on the stock and other equally absurd comments typically not made to a client by an advisor. Additionally, I was not informed by Mr. Jeffrey prior to the sale what the commison would be, the first I knew of the extreme commission was from a written notification outlining the sale. Ultimately, he discounted the commision a bit. According to Mr. Hilde, commissions should always be discussed prior to the sale.

Our family have been clients of Scott's for a few years, and even after the above mentioned incident, we still allowed him to manage our assests. We have no choice but to view this most recent decision of Mr. Jeffrey's a personal affront to our entrie family.

Unfortunately, the reasonable resolution to the betrayal and mistrust executed by Scott Jeffrey is consideration of moving all assests to another firm, one whose business model includes professionalism and fiduciary responsibility. Currently, Edward Jones holds approximately 1.7 million dollars of family money.

I would expect, at minimum, letters of apology from Mr. Jeffrey's supervisors outlining steps taken for his serious lapse of judgement regarding our family assets.
Edwards Jones poor rating (2 out of 5 stars)among clients is clearly due to the acceptance of less than stellar employees such as Mr. Jeffreys. I look forward to an expidant resolution to this issue.