Edible Arrangements review: poor customer care

I placed an order for my sister as an Aunt/ mother's day gift. Nothing too fancy, just a show of appreciation. The rep that handled my call was rude, unprofessional and unknowledgeable about the products. She didn't get my order right until after 5 times. She became beligerant when I asked her a few questions, and thought she was being funny by putting me on hold for 25 minutes.
Her name is Elizabeth out of the 22619 Wisteria/ Germantown location.
How rude! Will not be using this store again and I will certainly put the word out as to how the representatives treat their patrons.