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Horrible service - dishonest people - fraud alert! I was enrolled for annual service... i made two appointments for service.. EcoAir failed to show up both times... one excuse was their automated system booked the appointment in error... the second excuse was their technician got into an accident while on his way to the appointment. They have an answering service. You cant speak to a human being. Yet they charge your credit card, automatically, even when they didn't show up - TWICE! They don't allow cancellations... i think i have a membership for life now... regardless of whether or not they ever come to my house. They don't give refunds. All they did was argue with me over text message about how 'they are very busy... and sometimes it is hard to get to appointments'... their expectation is that i schedule a third appointment and wait again to see if they arrive. I have never in my life had a business handle a dispute in this manner... when they clearly failed to deliver the service i paid for. They didnt show up - twice. Somehow... this is supposed to be acceptable...
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That is outright theft disguised as a membership. Here is the practical surgical strike: call your credit card company right now and report the automatic charges as unauthorized recurring transactions, and ask them to block all future charges from Eco Air. Then dispute the previous charges for services never rendered. You do not need their permission to cancel. Also, file a complaint with the Florida Attorney General's Office and include dates, texts, and missed appointments. Do not schedule a third appointment; you are done. Send them one final text stating you have blocked payments and filed complaints, and that you consider the membership terminated due to their breach of contract. You have all the evidence you need.