The complaint has been investigated and
resolved to the customer's satisfactionResolved Ecco Shoes — non of them was water proof!
resolved to the customer's satisfaction
I have bought two winter boot as a water proof shoes "Ecco shoes" which was in last October 2007,and i spend almost $600 Canadian dollar, but non of them was water proof, both of them are leaking,so i went back to the store that i bought the shoes from and i asked to exchange them,i was able only to exchange one. However the new one i exchanged is leaking too, so i contacted the oner many times by phone and he refused to call me back. By the way i did contact the company as the oner told me when i exchanged the boot and the company said we don't deal with this kind of shoes. So who should i write to since I'm graduate student and i don't have enough time to go somewhere.
Furthermore, my feet are always wet and since i spend a lot of money, i can't spend more than that to buy another pair of shoes.