EasyShopping.ae review: kitchen appliances

I want to notify about a cooker which i purchased from this company, its handle rubber is not working i have called them on +[protected], they asked for 48 hrs to look into the matter, lets hope they resolve or i ll be very annoyed, they also said that they are an online market place, i understand and am trusting because they also have 7 days return policy too, lets hope they resolve asap