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Easy Life Furniture

Easy Life Furniture review: defective merchandise non-refundable ( 1 comment)

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7:55 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

I ordered the "Cosmo" bedroom set which included dresser/mirror, nightstand, and bedframe that came to a total of $966.00. Again as previous people have reported, they are very nice and accomodating while making the sale. It was delievered to my apt. on Saturday within a reasonable amount of time, but not in the time frame they quoted 12-2pm arrived at 0330pm, I was excited as this was my first bedroom set in 14 years and in a new abode. Three days later, while I was cleaning the mirror I noticed a scratch towards to bottom, I called them the next day and they said there was nothing they could do about it. So I said to them "I paid almost one thousand dollars for furniture that was defective and you wont do anything about it?" I was told that scratches are not a defect and they could not do anything about it. When I asked for a refund, they refused saying that once furniture is delievered it is non-refundable. So this is a business that sells you imperfect furniture and then wont lift a finger to fix it or replace it. I was planning on buying more furniture from this place but after this kind of service I will be complaining about their company to anyone who will listen.
Do yourself a favor and do not do business with "easy life furniture" it's a rip-off!

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HateEasyLife
Alhambra, US
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Mar 20, 2011 2:00 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

SAME THING HAPPENED TO US. THE ONLY THING DIFFERENT IS THAT THEY SOLD US AN IMPERFECT MATTRESS THAT DID NOT FIT INTO THE BED FRAME

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    17510 Castleton Street, City of Industry, California, 91914, United States
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    May 09, 2026