Dr. Gregory C. Roche’s earns a 4.7-star rating from 0 reviews and 12 complaints, showing that the majority of patients are exceptionally satisfied with cosmetic procedures.
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Breast augmentation
Although this happened in 2002 I would still like a resolution. My breast augment was also botched by this man. After my surgery one implant slipped out of the pocket and was trying to push through the skin causing necrosis or death to the skin in that area. It started out as a red spot, and they gave me cream. After a bit the skin started to turn black and I went back and it was indeed necrosis. He had to remove the implant, and I had to 6 months after my $5200 surgery with one in and one out, so I had to stuff my shirt. While it was being removed, he had to remove the necrosis leaving a huge scar on my new breast that now caves in when you move because there is not enough skin there. I was not told that was going to happen and he told my mom who told me when I woke up.
During surgery a nurse dropped a pill on the floor and laughed and said five second rule and was planning on giving it to me anyway.
I waited 40 years to do this and it turned out terrible and no one at the office cared.
Claimed loss: The cost of the procedure which was a stretch for me which was $5200
Desired outcome: my money back so I can fix this it will always bother me but I thought no one cared
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Replied
Michigan
STAY AWAY FROM THIS GUY! He 100% messed up my breast augmentation surgery. After several calls/visits, he made up a plan to fix them (blaming the issue on built up scar tissue), which would of consisted of MANY more office visits over $100 a pop and ultimately another surgery by him - costing thousands more. After getting a second opinion and a mammogram to confirm, it was determined that he placed 1 implant UNDER the muscle and 1 OVER the muscle. His surgical notes state that BOTH were placed under the muscle as they should of been. After discovering this, I attempted to reach out in order to get reimbursed. As you can imagine, his office ignored the letter. My new doctor, as well as attorney reached out for records; and those requests were ignored. The attorney sent multiple letters for settlement/reimbursement, and his office ignored all of them. The attorney advised that it would cost too much in court costs, and therefore it wasn't worth taking it any further as my statute of limitations approached. Unfortunately, doctors like him know how to avoid making things right with their patients and this type of unethical practice doesn't catch up to them. I just don't want this to happen to anyone else
Desired outcome: Reimbursement
The complaint has been investigated and resolved to the customer's satisfaction.
Sometimes complications may happen after any surgery, even when the surgery was a complete success and performed by the most educated and experienced surgeon. Patient lifestyle and after care also play a big part in this. One of complications for breast augmentation, though less with submuscular placement, is capsular contracture. The formation of a “capsule” of scar tissue around any kind of implant (medical or cosmetic) is a normal part of the healing process. In the case of breast implants, this is usually a good thing as it helps keep the breast implants in place and the tissue remains soft in most cases. In some patients, the capsule of scar tissue becomes hard – there are 4 different levels of severity starting with Grade 1 -producing or showing no symptoms) where the breasts look natural, remain soft to the touch and does not interfere with the size, shape or texture of the implant. If this were the case in this situation, it is clear nothing was done wrong and it was a normal response of the body, as noted in our information and consent forms. This would also explain why an attorney would not move forward.
Dr. Roche has been a positive contributor to both the business and medical communities in Southeast Michigan for over 30 years. He has built his reputation by his extensive credentials, successfully performing tens of thousands of procedures, not to mention his ethical business practices. We do not ignore legal communications or records requests. We honor all visits and aftercare that are included with procedures and there are charges for those not included. Again, we are always willing to work with any patient for the best possible outcome.
Replied
Michigan
STAY AWAY FROM THIS GUY! He 100% messed up my breast augmentation surgery. After several calls/visits, he made up a plan to fix them (blaming the issue on built up scar tissue), which would of consisted of MANY more office visits over $100 a pop and ultimately another surgery by him - costing thousands more. After getting a second opinion and a mammogram to confirm, it was determined that he placed 1 implant UNDER the muscle and 1 OVER the muscle. His surgical notes state that BOTH were placed under the muscle as they should of been. After discovering this, I attempted to reach out in order to get reimbursed. As you can imagine, his office ignored the letter. My new doctor, as well as attorney reached out for records; and those requests were ignored. The attorney sent multiple letters for settlement/reimbursement, and his office ignored all of them. The attorney advised that it would cost too much in court costs, and therefore it wasn't worth taking it any further as my statute of limitations approached. Unfortunately, doctors like him know how to avoid making things right with their patients and this type of unethical practice doesn't catch up to them. I just don't want this to happen to anyone else.
Desired outcome: Reimbursement
The complaint has been investigated and resolved to the customer's satisfaction.
Sometimes complications may happen after any surgery, even when the surgery was a complete success and performed by the most educated and experienced surgeon. Patient lifestyle and after care also play a big part in this. One of complications for breast augmentation, though less with submuscular placement, is capsular contracture. The formation of a “capsule” of scar tissue around any kind of implant (medical or cosmetic) is a normal part of the healing process. In the case of breast implants, this is usually a good thing as it helps keep the breast implants in place and the tissue remains soft in most cases. In some patients, the capsule of scar tissue becomes hard – there are 4 different levels of severity starting with Grade 1 -producing or showing no symptoms) where the breasts look natural, remain soft to the touch and does not interfere with the size, shape or texture of the implant. If this were the case in this situation, it is clear nothing was done wrong and it was a normal response of the body, as noted in our information and consent forms. This would also explain why an attorney would not move forward.
Dr. Roche has been a positive contributor to both the business and medical communities in Southeast Michigan for over 30 years. He has built his reputation by his extensive credentials, successfully performing tens of thousands of procedures, not to mention his ethical business practices. We do not ignore legal communications or records requests. We honor all visits and aftercare that are included with procedures and there are charges for those not included. Again, we are always willing to work with any patient for the best possible outcome.
Is Dr. Gregory C. Roche Legit?
Dr. Gregory C. Roche earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
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Dr. Gregory C. Roche resolved 91% of 12 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
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Replied
bbl
I got a bbl in May of 2019. Dr Roche never asked my for a picture of how i wanted to look, but he suggest to shave my hip down some. Ok cool, fast forward, now I'm shaped just like spongebob. My wrist line is even with my hips. He put 550 cc's in my butt, which is such a small amount that you can't tell a difference. I paid an additional $6000. for a butt that looks the same as before. To this day, my husband doesn't know i paid extra for more butt and when I asked him, if my butt look bigger to him, he said no, I'm too embarrassed to tell him. When I called and explained, nobody cared. (They would charge me $7500 instead of $10500) I guess they say, we got your money and if you're not satisfied, that's your problem.
I wish I would've went to Florida like I started to. I will be going to Florida in February 2020, to get my hips back and my waist snatched.
This is a very expensive lesson to learn, a lesson that i really can't afford, but i have to get it fix because I hate looking in the mirror
I wish I could back My BBL Complaint
I had an appointment with Dr Roche on Tuesday, and after speaking with him, I immediately regret giving him a bad review. I thought, my butt would've been much bigger after surgery. He explained to me that by taking too much fat out or and putting too much fat in, at a time, would be putting his patients life's at risk. I appreciate his quick response to my issues. His staff is always professional and friendly. Florida's prices are lower, but I'd rather pay more to a Doctor that puts his patients safety first. I tried my best to delete my complaint but I couldn't figure it out.
To everyone that have an issue or concern, please talk it out with the Doctor first, before you put words out there that you can't take back
PEACE!
The complaint has been investigated and resolved to the customer’s satisfaction.
We understand that some of the before and after photos out on the internet and social media can sometimes set unrealistic expectations of what can be achieved in one procedure. We ask our patients to understand there are limitations to what can safely and effectively be accomplished in one surgery. We would gladly work with you to discuss options to improve your outcome, even though we do feel you had a good result. We value each patient in our practice and look forward to working with you!
Replied
plastic surgery
Dr. Roche botched me! Please stay as far away as possible! This is the biggest mistake i've made in life, my body is deformed and I will need an additional surgery to fix what dr. Roche did to me. Dr. Roche promise me he could achieve the results that I wanted, he talked to me for an hour and made me feel like I could trust him. On the day of the surgery he had his assistant (with no formal education) mark up my body, how does she know where to mark your body at? Now I have to pay another surgeon to fix what he did to me. Please save your time and money, and run!
The complaint has been investigated and resolved to the customer's satisfaction.
Note: Dr. Roche's is Michigan's Only Triple Board Certified Cosmetic Surgeon with over 30 years of experience. His surgical assistant has been trained and has worked with him for almost 14 years, in addition to her prior experience with cosmetic surgery.
I believe you. I’m in the same boat.
Replied
Great Doctor, Great Office, Great Result
I had gone to multipal consultation with different doctors in the area. When thinking about cosmetic surgery, I was OVERWHELMED! So many questions and so many concerns. Some of the consults I had gone to had months of a wait list before being able to be seen. Other offices had me sit in a consultation with about 50 other people. (which was very weird) then I went to see Dr. Roche. His office was very unique. All the walls are painted pink! The office gals are very upbeat and smiley :D I was brought back to a consultation room where I was able to talk with the nurse 1 on 1. Then I met with Dr. Roche 1 on 1 who went over the procedure and my case specifically. I instantly knew this was the doctor that I was going to have my procedure with. He is very calm, collected and knowledgeable.
I had my procedure done 6 months ago. I was still very nervous leading up to my surgery day but surgery went great. The nurse helped calm my nerves and again told me exactly how things were going to go and how I would feel when I woke up from surgery. Dr. Roche met again with me and my husband and then I was lead into the oporating room. I remember waking up and being in a little bit of pain but nothing over the top. I was able to rest in the recovery room until I was ready to go home. The nurse was so sweet, she helped me get dressed and made sure my husband knew exactly how to care for me. I went home and rested most of the day. The nurse called me the next day to make sure I was feeling ok and she walked me threw washing. Every day I felt better and better. All of my follow up visits went smoothly. I was welcomed to come into the office anytime I had a question or was unsure how I should be doing things (using a product on my incisions) Everyone who workes there was always there for me! I am so glad that I was able to be so blessed and have such a great experience.
I can not express how very thankful I am for Dr. Roche and his staff.
The complaint has been investigated and resolved to the customer's satisfaction.
I hope that you are still happy with your decision and results.
Thank you for the kind words.
Also, I'm not sure any of the "gals" working there have a license or college degree. Surgical care is a lot more important than a "pink" office. Get real!
Well. What a nice comment. Assuming you're not an employee :-) I'm seriously in need of a new saline implant. I've done a lot of research. Just to correct you, though I'm certain you're already aware. There are NO licensed nurses taking care pre op or post op surgery. And, I would prefer a professional nurse caring for me once my surgery is completed.
Horrible
I went to Dr. Roche in November 2013 for a revision liposuction and he made the area 10 times worse. I ended up in the hospital twice. I didn't have enough taken the first time I had lipo so I had some uneven areas. The doctor who did my orginal surgery has moved so I had to find another Dr. in my state. I went to Dr. Roche because I saw a lot of advertisments. Please don't make the same mistake as I did. Michigan has some great Dr.'s who are really skilled. I rushed and ended up wasting $8000. I tried to go back to Dr. Roche and let him know I wasn't happy but he is so rude he won't even listen to what I had to say after I paid. His office tries not to book follow ups more then at the 3 month mark and 6 month. At those follow ups you won't be seeing the Dr. only the nurse so it was almost impossible seeing him after your surgery. I had to threaten I would file a complaint with the board of Med. if he didn't see me. He then agreed but had a horrible attitude from the moment he saw me. I told him the area had pain now and he didn't examine it or anything. He just shrugged his shoulders and said he did what he could. He has a very arrogant attitude that at first makes you think if he is this arrogant he must be good but that isn't the case. If I could post a picture I would. I don't want anyone else to go through what I did. Search his name and you will see he scores very low and others have had the same experience as me.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Very Happy
For a number of years now I have been thinking about getting my boobs done. Having been a loyal WRIF listener for years I was already aware of Dr. Roche from Drew and Mike in the morning. Still, I decided to have a few consults with other surgeons in the area. I can say that none of the other offices I visited had as friendly of a staff and as unique of an office…. the walls are pink! The consultation was great! Dr. Roche listened to my concerns and answered all my questions in a way I could understand. The surgery went smoothly and I was back to normal in 2 weeks. It has been six months now and I can honestly say that this is one of the best decisions I have ever made. It’s made me feel so good about myself. And when you feel great about how you look and feel it trickles down into all parts of your life. So much positive energy around me! I would recommend Dr. Roche to all of my friends.
The complaint has been investigated and resolved to the customer's satisfaction.
perfect surgery
I met with Dr. Roche after hearing about him on the radio. He spent alot of time with me and answered all of my questions and then some. His staff made me feel comfortable too. I left knowing this is where I wanted to have my breasts done. I talked to my husband and called a few days later and booked my surgery. They walked me through the entire process. I had no problems. I wanted to let people know that Dr. Roche is a GREAT, caring doctor! I will surely be a return patient.
The complaint has been investigated and resolved to the customer’s satisfaction.
On November 20, 2014 I posted a complaint regarding prior work performed on me by Dr. ROCHE. My complaint was reviewed by a committee at the State of Michigan and they ruled in favor of Dr. ROCHE and dismissed my claim. With that said, I am formally retracting my prior message and would recommend him to others.
Thanks! My friend is planning on getting plastic surgery, so i will let her know!;)
Replied
Business
I have had an exceptionally good experience dealing with Dr. Roche and his team. They respond quickly, are attentive and it is a very good experience working with them.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Horrible surgery
Dr. Gregory roche is a disgrace to plastic surgeons. When I came in for my consultation and all the visits leading up to the surgery he was never anywhere to be found. My results is no where near what I wanted there is not even a noticeable difference and for what I paid that is just flat out ridiculous. The man is completely unprofessional and rude. When I came back to get my staples removed the tech was there to take them out, I asked to speak with the dr. So I can voice my concerns about the out come and what I was told in the consultation (Which by the way he was not at) and he tells me "i don't have time for this I know what you was told" before storming out. Now unless I was illegally being recorded then no he does not know what was said. Now after being so rudely treated I asked for my records and they refused to give them to me stating that "they were too busy to make copies" and that they would mail them to me with in the next week or two. I finally received my records a week and a half later. I then received a call bout my check up appointment and was told they'd canceled my appointment 45 mins. Before I was to be in the office. I asked why and they told me they were extremely busy which is mind blowing that my appointment got booted especially since I had it sched. For about 2months now. The following day I received a notice saying that they will no longer provide their services to me and sent me a list of referrals. That's a slap in the face. I give you thousands of dollars to do a surgery that you failed at only to tell me now that you've gotten my money find another doctor? Dr. Gregory roche needs his license revoked immediately this was completely ridiculous and any one who is thinking of going to him if I were you I would think twice because I assure you, you will regret it!
The complaint has been investigated and resolved to the customer's satisfaction.
I'm sorry the experience you speak about was not to your satisfaction. All of the concerns you listed are naturally occurring and they are normal risks that you were informed and educated on prior to surgery. I would love an opportunity to address this matter with you in person. Dr. Roche is always willing to listen to patient concerns.
With Gratitude,
Office Manager
Dr. Roche saw this patient more than any other patient in the history of his office. Her questions were always addressed and answered, her leaving smiling.
This patient had previous bad results from a different surgeon and contracted for revision surgery. Only so much can be done and alot of surgery was performed.
The before and after pictures are amazing.
This patient has left numerous defamatory, harassing phone messages. Yet, we still treated her with respect and care.
She wanted was not possible, to go from a 22 to an 8 and to be smooth as paper while eating candy in our office at all her visits.?
At no time following the original surgery, at any of the multiple appointments when you were seen bi weekly at least by Dr Roche did you question him. The doctor was not aware of any concerns that you had, if you had any at that time. You were happy with the results, you even asked about doing other things soon after. I am sorry that in the end you were unhappy. Dr. Roche would have addressed your concerns personally if given a chance.
I believe you. As of right now, I have to get ANOTHER surgery after they did this me. They too are holding my records hostage from my new surgeons office. This is illegal.
Unlike most, I recorded EVERYTHING pics, audio, video and hard copies. Lawsuits do nothing to Roche, check out all of the pending lawsuits against him in his county...
The only thing that will stop this negligence and save other people from this travesty will be exposing him. Which I intend to do.
@ Mizracheal Can I ask you a question ? IF you have never had a procedure done by Dr.Roche, WHY are you even on the complaints board? I mean seriously contact them via Facebook, email, his actual site etc; MOST of these
comments are OLD and bogus to say the least! I seriously have a headache reading through these ridiculous reviews. And I don't blame them for sending paperwork to one patient to remove her statement because these statements are just RIDICULOUS! Especially, the one where her child jumped on her breast and it collapsed (mind you 2 yrs after surgery) and you want the Dr. to fix it for free? When she clearly stated that her child ruptured her breast, it did not rupture on its own?!
Also, you state your a nurse correct. If that is even true about the supposed pill dropping on the floor etc; I mean are people even serious? You never ate dirt as a kid? I understand if this story is even true or untrue, it would be very unprofessional for someone to say, "3 second rule". In which, that is not even the saying it is "the 5 second rule!" So that is how I know that is a bogus review. Boys, hear that ALL the time when they are children. I have 2 nephews that under the age of 9 that eat food of the ground!
@xtrmlypissed since your review was the first one I read. I also read the response from the office, saying basically you had a previous surgery done by another doctor. And you came to dr. Roche's office to have him fix the previous surgeons [censor] up?! My first question to you is, is that true? Just a yes, or a no is all I need. So you went to him to have revision surgery? Correct?! I tried to copy & paste the reply from dr. Roche's practice in which they responded to you, however I wasn't able to. All you have to do is look threw the reviews to see their response. Anyone, whom maybe reading this, should go read it. Because it just goes to show that this particular lady is bogus. What I should do is continue down this complaint board, and continue to discredit all these slandering reviews.
I've gotten numerous procedures done by dr. Roche, not to mention I have recommended him to family & friends.
Whom in turn have had numerous procedures done by dr. Roche. And all of them, only had great positive things to say about him & his his practice.
So back to you, so apparently you are on the heavier side I take it looking @ the review his practice wrote back. That you were a size 22 looking to go to a size 8 more or less in the breasts...? You do know there's always two sides to a every story... Mind you, and your story doesn't even make sense.
Before I even keep typing let me introduce myself as yvonne marone. I have never worked for dr. Roche, nor been an employee of his of any nature, & nor am I related... I'm just simply a patient. Thee only way I know him & his office is by the procedures I have had done along with my friends & family over the last 11yrs. However, I do believe most of these false reviews on this complaint board, is just local competition trying to slander and defame dr. Roche's name! I won't stand for it, no way!
So again let's get back to you! They stated that you left defamatory, and harassing phone messages on their office voicemail?! And you know what, I truly believe you did! I'm just assuming, that your 2 month post-op got cancelled 45 mins prior to coming in, is because they found out what you wrote on here! Duhhhhh...
So in turn they sent you a notice letting you know they will no longer be providing you services, and gave you references. And if he I (Dr. Roche) is such a crappy doctor... Why in the world would you even want to go back for your 2 month check up anyway? Hmmmmmmmmmmm... Makes you wonder huh?!
Needless to say, it is not unusual for a nurse tech.in a office to remove...in which you say staples? What procedure did you exactly have done because if your saying staples then it wasn't just a simple augmentation? I know for a fact you were sent home after your first consult, maybe second and only consult before surgery with a pound of paperwork to sign. Did you even read through the paperwork, when you were signing it?! As to what you were having done? Because I know for a fact it states the possible consequences to your particular surgery.
The office did in fact send your medical records they had on you and what your records stated. Just because they said they were to busy that particular day didn't mean they weren't going to send them to you...in which they did! Then you speak about being illegally recorded? Well, let me give a little education on that topic to you. As long as he (Dr. Roche) is part of the conversation, or any of his staff. They can record whatever they want. So maybe you were recorded.. Ya never know? It's only illegal when a party or parties don't know. However, if whomever (That is recording) is part of the conversation, then whomever can record whatever they desire. Just a little food for thought for you! That is just some more food for thought for you! Needless to say, quit slandering others names because you are unhappy with yourself period. As far as i'm concerned, his office (Dr. Roche) should be suing you, for slander and defamation of character!
One more question; just to quickly clarify an issue. Then, if I have anymore questions when I make my decision, will call your office for a response.
As you know, I'm partial to nurses, as I am one. I understand you said in some of your answers to previous questions, you're being directed by Dr. Roche. But in others, you're actually giving some medical advice. You did say you're the office manager, and I know it's not always easy to be kind and patient with some of these (me) ;) commenters. But, if there are two Professional RN's in your office, why are they not answering these medical questions, as they are licensed to do, and are direct care givers?
@Mizrachel This thread was recently brought to our attention. When reviewing this information we were appalled as to how an employee had represented our office and replied.These types of staff members are no longer employed or affiliated with our office. Currently, every comment is reviewed by the physician and if medical advise is required, it comes only through directions of that physician. Our office does currently have some new staff members but we also have dedicated staff that have been employed with us for over 10 years.
I am sorry to hear that you had developed capsular contracture. And you are correct, it is an accepted risk of the surgery. Our staff is educated and trained to explain all of the complications and risks associated with all of the procedures we perform.
If you have any other questions or concerns, we would be happy to meet with you. Thank you
Thank you for your kind and sincere reply. Some of these negative reviews appear to be several years old. I'm wondering if
Possibly their are new staff members? As the more recent replies to negative complaints seem to be handled in a more professional manner. I also experienced a capsular contracture after my first breast implant, the cause was pretty obvious, I received radiation therapy. and by the way, I've never smoked. I understand
That the healing process isn't as favorable with any surgical procedure when the patient is a smoker, but there certainly other reasons
For scar tissue to form, and it's a common complication, the patients need to understand it is a common complication that is not their fault, and certainly Not from smoking. Maybe with more teaching prior to surgery?
Don't let these ppl get to you. they are all spending too much time bashing an amazing Dr. Im an actual pt of Dr Roche's and Im extremely happy with my proc. Couldn't be happier. infect Im coming back to get them bigger because he was such a Great Surgeon I will only be letting him touch me. Just know your office and the Dr ARE PERFECT IN EVERY WAY! Sincerely KB
Thank you so much Kym.
We appreciate you so very much.
Reach out when you are ready!
Dr Roche did my implants 12 yrs. ago.. I have No Scars, Never Had any infections issues. They are perfect in every way. The office staff was very kind to me. Dr Roche was very professional. I cannot go on any more about how Wonderful My experience was. Best Dr I could ever of seen. Im going to get them done again and will be calling No one else but Dr Roche. Everyone of these complaints are false. Its very sad that someone would waste time making false complaints about such a wonderful Dr. Thank you Dr Roche & all the office staff.. You not only made my experience wonderful but I cannot wait for my next with you! Happy New Year to a Great office ... Sincerely Kimberley Hannaford/Butcher
That's really wonderful for you that you had such a positive experience with this Dr. BUT...for you to dismiss the reviews of these other women, I find it quite disgusting. Were you there during their recovery. Do you have access to the medical records? I'm finding ALOT of the same or similar reviews. My only problem right now, as I'm researching docs., is why there isn't an RN post-operatively, monitoring me. Not a medical assistant, not a trained high school grad. Not someone who's only experienced in CPR, is the yearly class requirement.
I also read that a "nurse" dropped a pill and tried to give it to the patient. There's no such thing as a "3 second rule". Definitely not a nurse. And I'm concerned that one of the office assistants marked the surgical site with a marker. Huh? What appealed to me is that I wouldn't need to do a short stay in the hospital. But, other than the dr., the anesthesiologist, whos in charge of my recovery?
@Mizrachel Thank you for your interest in our office. We would be happy to present all of our credentials, education, and certifications for each of our staff members employed. Just to summarize for you, we have 2 surgeons, 1 Double Board Certified D.O. and 1 Board Certified M.D., 3 Certified Medical Assistants, and 2 R.N.'s caring for each and every one of our patients. Our facility is fully accredited. Which provides our surgery centers safety and standards the same as any hospital. Please call our office if we can provide you with anymore information.
yes that happened to me and my mom stopped her from giving it to me and this was in 2002!
PLEASE PLEASE STAY AWAY! This man was supposed to go around the areola to give me breast implants. He went straight across my areola and around the nipple itself, severing my nerves and completely destroying ALL feeling in my breasts! I will never have feeling in them again. I had bad capsular contracture afterwards in both breasts, yet his team never even muttered those words to me! Now looking back at the post op pics, all of which I have copies of, it is painfully obvious to not only me but the several other docs I have seen since. The reason I know now? Because one day my child jumped on me and my left boob suddenly dropped. I thought it ruptured! Totally freaked out, I went back into the office and the nurse told me it had in fact ruptured and has a slow leak. I then spoke with Dr Roche for about 2 mins, who was super professional in his nike jumpsuit, and he told me sometimes this happens and I can have it redone- for a hefty cost. I was shocked that it hadn't deflated into a pancake like I had imagined, and he told me it was a slow leak and will eventually be totally flat. Thank God I went for a second option, because not only did it NOT rupture, but when my kid jumped on me, it broke the scarred capsule (capsular contracture) so it was now actually hanging like it was supposed to have been all this time. The right one was just all encapsulated still, making it look different than this one. I actually liked it so much better, because it was soft and natural looking. Not all tight and firm like it had always been before, and like the right one still was. Its been a year and its still not deflated. This man is shady and should be in jail. Every day I wish I hadn't been so young and stupid, because I should have sued. It still wont ever bring my sensation or feeling back though. If all these personal stories on here aren't enough to scare u away, let the responses to them scare u away! They are immature and juvenile and disgusting! These are peoples lives we are talking about here!
That is something everyone is aware of. when you choose to have implants shoved in your breast you take the risk of loosing feeling. I did but thru the years it has came back. Dr Roche is an amazing Plastic Surgeon.. I wouldn't let anyone else touch me.. KB
He's actually licenced as an ENT doctor. Licensed Professional Information:
Osteopathic Physician [protected] . You can look it up on LARA
Like many other people posting the horrible experience with Dr Roche, I also would NEVER recommend him to anyone. I had multiple surgical procedures done by him a few years back. I had a mini face lift done. It became infected and I had to see another surgeon to treat me. I also had my lower eye lids done and was not happy with the outcome. I had to pay another surgeon to do them again. PLEASE PLEASE look him up on the state of Michigan web site. I post everywhere I can because if I can save one person from going through what I have gone through. please do your homework on this man. He does not seem to care about his patients once he gets his money and I am sure his staff will read this and come to his defense as usual...
I had a very bad experience and would never go back! I almost never saw the doc and he was never at a consult. My boobs turned out terrible and my cost as 5400. I have a huge caved in scar where my implant tried to come out and caused necrosis. They are uneven also. during the surgery the PA dropped a pill on the floor and said 3 second rule and gave it to me anyway! I hate that he is still practicing!
Why would you eat that pill? I would of said NOT.. throw it away and get me a new one.
@Sherryg57 I believe I had reached out to you earlier in this thread. Please refer to the above reply and contact my office. Thank you
Replied
patient satisfaction
First, he spends no time with his patients. I stated I had a metal allergy, and when i woke up from surgery, I had metal staples in my leg that were killing me by the second day. My skin actually rejects metal. Secondly, the didn't clean my face after surgery. My husband was disgusted that I had dry blood all over my face when I walked out. The didn't even clean my face under my bandages. I had my surgery on a Thursday. When I went in on Monday to get my bandages off, I never even saw the doctor. The surgical tech/office assistant removed my bandages and finally cleaned my face and removed my staples upon my request. I told her all my issues, she told me should would relay my concerns. Never heard back from her or anyone. Waste of time. His care for patients is obviously least in his mind, he just wants his wallet fattened. Please research your doctors well before getting serious plastic surgeries.
The complaint has been investigated and resolved to the customer's satisfaction.
One of the worst surgeons and experience ever! I felt completely robbed of my $10, 000+ literally. Was black and blue, Money gone and no results to show for it. DISGUSTED
I am very surprised, I had a rhinoplasty with Dr. Roche and had amazing results and found him to be very helpful, kind, and invested in my surgery.
@annabell458 Thank you for sharing your experience. Dr. Roche has hundreds of happy patients and you are one of them! We are happy that we exceeded your expectations. You deserve it! Our office takes great pride in patient care and satisfaction. If you ever need anything we are here to help.
I had my surgery in 2005. The staff was wonderful, Dr Roche friendly. However immediately after surgery, I had 1 very high breast. They started treating me for a capsular contraction right away ( SO the comment above about not having a CC that soon is false if his staff was using steroid cremes and shots on me for a capsular contraction) Initially The rude women at the front desk told me "I must be a smoker" . I've never been a smoker, and it was completely uncalled for to insinuate that to a patient! I found out just a few weeks after surgery that I was Pregnant. So they refused to see me at all . I never even got to have my follow up appointments to ensure I was even healing properly. After searching online forums I found 2 (yes 2 women) Who had their surgeries the SAME day as myself (They were friends that went together) and we all had 1 capsular contracted breast and all had to switch to new Drs. One who actually took the time to see me, and make sure I was healing since Dr Roche and his staffs refusal to do so. Please go to someone board certified in the ACTUAL procedure you want done not just certified in other procedures. Save yourself time and money. I can't afford to fix his mistake after giving him my savings . I got 1 great breast, and 1 deformed one. If you are spending the money, save a little extra and see someone that will give patients the care they deserve and the RESPECT they deserve as well. You only get this one body, and he doesn't care what he does to it.
@tiffany I would like to apologize for the said comment from office staff. The said comment is neither professional nor acceptable. Capsular contracture is rare but more likely to happen to women who smoke. It is not known as to what causes the condition to form. It is an accepted risk of breast augmentation surgery and nothing more or less can be done by the physician to prevent it. I would like to explain that Dr. Roche could never refuse to see a patient, unless you had been legally discharged as a patient, in which he has probably done 2-3 times in over 25 years, so I do not believe this was the case with you. Dr. Roche is a Board Certified Cosmetic Surgeon. No physician can be Board Certified in Breast Augmentation. Lastly, I know you stated you had your surgery back in 2005. We would like to review your case and see if we can do anything to have you as a happy patient of Dr. Roche’s.
Loved my experience again! I have been a patient of Dr Roche for many years and have had a laundry list of procedures done by him and each time- have been extremely happy with my results. I find Tracey equally helpful and very caring. In my last procedure, I have had Active FX, fat/stem cell transfer and breast augmentation. In my very first appointment, both Tracey and Dr Roche took time to speak to me and answer my many questions. Once I had all the information, I was able to make a decision on what procedures I wanted to have done at this time. All I can say is he has kept my face, young looking and now my breast- lifted and fresh. I also find the after-care to be very upscale. The day after my surgery, I received a call from Tracey checking in on me. My first post-op visit, I had no wait, they saw me on time, answered all my questions and I am excited for my next appointment and to see the final results as time allows my body to heal. The office has even thrown in 6 zerona treatments! Two of my girlfriends are watching for those results so that they can schedule this procedure with him if it works! In saying all that- I guess people that chose cosmetic surgery should also consider their own expectations of the results. I think mine are realistic and well discussed at each time I have gone in for another touch up. I can guarantee that I will be back a few more times in my life time! I am quite confident that he has more happy pts than, not. I think sometimes the unhappy ones tend to have the louder voices which is unfortunate because the happy pts are busy enjoying life with their new look. If you are considering plastic surgery- do yourself a favor and visit Tracey and Dr Roche. They extend a very comfortable and informative consultation at no cost!
@Happy again! I would like to personally thank you for taking the time to share your experience. I am glad that we continue to meet your expectations again and again. Be sure to check with our office often as we are constantly running specials and offering the latest technologies. When you send referrals make sure they tell us you sent them. You can receive free or discounted services for yourself! We hope to hear from you soon. Thanks again!
Would anyone be willing to speak with a reporter about their experience with this doctor?
Please email at kbail@wxyz.com.
I know someone who worked for him, and doesnt work there any more.. OMG THE STORIES THAT I HEARD! PLEASE PLEASE PLEASE DO NOT GO TO THIS MOTHER f***ER...
@tracyyyyy Please contact our office directly. I would like to know why you would state that you have “heard stories” about a physician’s office and then go as far as posting this comment. If you indeed know a previous employee and they are telling “stories” about our physician and patients, this is against HIPPA regulation and this person can be held accountable. Patient confidentiality is very important to our office. I would like to ask you to please reconsider your posted comment as you have never received services or had any experience with our office. This comment is untrue and very damaging to our practice. If this was the case, how could we have been business for over 25 years? Dr. Roche has thousands of happy patients.
Please be ware of this ###, he doesn't even deserve to be called Doctor. HIS LICENSE SHOULD BE STRIPPED AWAY FROM HIM. Roche is a horrible Dr. along with his staff (Especially his ###/assistant Tracey.) PLEASE DO NOT fall for his trap as I unfortunately did. He and his assistant will paint a beautiful picture for you and will promise you beautiful results that will not be delivered. They are usually ver nice when you first sit down and have a consultation with them but reality is that they are nice to you initially to attract you and suck your money, you will benefit nothing from their work, that's if you don't end up with a disfigured body part. BELIEVE ME, I'm speaking from a personal experience with them. They were really nice to me, and had a great consultation. When came time for the procedure, the horrible experience started with their Anesthesiologist who was an hour late, had a terrible attitude, looked like he was high when he came in and I felt like he wanted to kill me when he was poking me. I had the surgery and was released home and I was half way dead (Thank God I had a family member with me) I blocked out and collapsed the first night, which is something I wasn't made aware of when I had the consultation, they make it sound like it's a walk in the park, and IT IS NOT SO. I was also told that I was going to have 6 total incisions during the consultation and came to find out that I had a total of 14 incisions when I got home. I was told that I was going to be able to workout 2 weeks after the surgery, and I wasn't even able to walk on the treadmill even after 2 months after the procedure. And The most IMPORTANT part is that I ended up with a disfigures parts that I would have to find another Dr. I could trust to fix. I felt horrible and had no energy to do anything even months after the surgery. I felt nauseated and vomited after every workout I had even after months after the surgery. In addition to that I had gained weight and looked bigger instead of looking smaller as they had promised. I feel down and depressed because of the way the parts they worked on look, I feel like that was such a waist of my HEALTH, MONEY.
Dr Roche doesn't even bother to call you and ask about how you're doing after the surgery, his assistant doesn't even bother to call you (and that is the biggest proof that they don't give a ### about you after the surgery so long as they collected the money they wanted from you) Also the dr. does not see you when you go back for your follow up appt. after the surgery that goes to show you how pathetic this ### is.
PLEASE do not believe the positive reviews you're reading on this page or on any other page written about this Massacre. All the positive reviews you see (ARE WRITTEN BY HIS OWN STAFF) I was told this by a trusted source after I had my horrible experience with them.
Please think a million times before you fall for the traps of this ### and his staff. If you do chose him, you will be tossing your money, self esteem and health in the trash. Please be smarter and more patient than I am, do your research and chose a BETTER doctor than this ###.
I normally don't wish bad things upon people, but this guy will not getaway with what he's doing with people, if his license doesn't get pulled away and if he doesn't get shut down one day, I Know and Have Faith that God will not let him get away with what he's doing.
@ Real Patient I would like to know your identity so I can review your file and discuss your concerns and speculations in person. However, I will address a few of the minor issues here. Here at Dr. Roche’s office we do not set “traps”. We are highly trained professionals and our job is to educate all patients on the entire procedure. Even though most of our procedures are elective procedures, you are still having surgery. Every detail is very important. It is imperative that the patient follow all the pre-operative and post-operative directions. Our Anesthesiologists are Board Certified and work at St. Johns Hospital as well. They RARELY run late and if this indeed happened, I’m sure it was due to being held up on another case at the hospital. No one could change that outcome. Dr. Roche provides a very relaxed atmosphere on surgery days. No patient is ever rushed out. Yes, patients are groggy and even sometimes confused as you were just under general anesthesia and given narcotic medications. We always make sure every patient has a caregiver with them for the first 24 hours after surgery. Regardless of the procedure, you just had surgery. Everyone is dehydrated, medicated sometimes uncomfortable and need a caregiver. Dr. Roche prescribes medications to help keep patients as comfortable as possible but everyone has a different pain threshold. Every surgery patient is discharged with his personal phone number in case he is needed. A follow up call is always made to all surgery patients the following day as well. No exceptions. I understand you had undergone liposuction. You then mention that you had gained weight. Once liposuction is performed, a person still has to maintain the results with diet and exercise. Our office has hundreds of positive reviews. It is impossible for our staff to publish those reviews. If that was possible, every physician everywhere would have hundreds of positive reviews. Aging, I do not know your identity but I would like to gather more information from you and address your concerns with you and the doctor. We do not want any unhappy patients and we would like you to consider giving us the opportunity to resolve this. Please feel free to contact our office. Thank you
Dr. Roche performed my breast augmentation surgery. I woke up one morning to find my left implant had collapsed. Of course I panicked, calling his office immediately. The nurse/receptionist said " sorry you are going to have to walk around for a week without a breast, but we can't get you in until then"!?! When I arrived for my appointment, Dr. Roche was not available to see me. ( I only met him for 20 min original consultation and on operating table) I was told it would be $2500 out of pocket to repair and that was only if I scheduled with them immediately. The price would go up if I was unable to schedule at that time. I am so frustrated that it wasn't even two years that I had just paid thousands of dollars for initial surgery and now I am being told it was going to cost possible 3k more? The fact that Dr. Roche wasn't available to see me, is even more upsetting and unprofessional. Unfortunately, I am not able to afford the surgery at this time. It has been four months and his office hasn't followed up with me...the entire situation makes me sick! When I am able to afford the surgery, why would I even consider going to him. I wish I would have considered more surgeons prior to making my decision. I would like to advise anyone considering having any type of cosmetic surgery to avoid this Dr.!
@unbelievablePtCare It is unfortunate that one of your implants had ruptured. That is an accepted risk of breast augmentation surgery, but it can be an unpleasant experience if one has to encounter such a problem. I would like to apologize for the stated scheduling difficulty. We do our best to accommodate every patient in every situation, at times we have even extended our business hours to accommodate everyone. I am sorry we could not get you in sooner. When a patient is in fact diagnosed with a rupture, the implant company will normally cover a portion of the re implantation if the company determines the rupture as "not a intentional rupture or self inflicted". This coverage is active for 10 years after surgery.
The fees charged by Dr. Roche would only be for the cost of the anesthesia and facility. Our office strives to keep all of our prices low especially for established patients.
Dr. Roche wants all patients to be happy with their entire experience. I understand you had posted this a while back but if you have any other issues or in need of any services, please consider coming back in for a visit so we can make this up to you and give you a positive experience. Thank you
I found my experience with Dr. Roche very pleasant and am happy with the results I had. I found his staff caring and found him to be very warm and informative. I do not agree with the above comments and have no complaints against Dr. Roche or his staff at all. I am a a recent patient and have no problem recommending him.
@happy in Clarkston Thank you for the recommendation. Dr. Roche and our staff take great pride in their work. This is a very rewarding job. We have hundreds of happy patients. Thank you so much for taking the time to share your experience. Let us know if we can do anything else for you. We are constantly learning new techniques and services. Thanks again!
Dr.Roche is a hack and needs his medical license taken away. He sucks and so does his office staff! They never run on time they always reschedule appointments. Dr. Roche spends no time with patients and he has terrible bed side manner.
@DRTERRIBLE I am sorry you are stating you have had such a terrible experience. Can you please go into more detail about your experience? I ask because it is not normal for our office to reschedule appointments. We usually schedule with enough time for every patient to address their wants and needs with the doctor. Please contact the office as I would like to speak with you. 248-338-1110 Tesia Martin, Office Manager
Overview of Dr. Gregory C. Roche complaint handling
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Dr. Gregory C. Roche Contacts
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Dr. Gregory C. Roche phone numbers+1 (248) 494-8635+1 (248) 494-8635Click up if you have successfully reached Dr. Gregory C. Roche by calling +1 (248) 494-8635 phone number 0 0 users reported that they have successfully reached Dr. Gregory C. Roche by calling +1 (248) 494-8635 phone number Click down if you have unsuccessfully reached Dr. Gregory C. Roche by calling +1 (248) 494-8635 phone number 0 0 users reported that they have UNsuccessfully reached Dr. Gregory C. Roche by calling +1 (248) 494-8635 phone number
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Dr. Gregory C. Roche emailsinfo@drroche.com100%Confidence score: 100%Support
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Dr. Gregory C. Roche address43494 Woodward Ave., Suite 101, Bloomfield Hills, Michigan, 48302, United States
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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