Hello my name is Ron Boone and on August 30, 2013 i bought some credits to play doubleu casino at 9:08 PM and was declined, i tried again at 9:11 PM and was sucessful a played these credits and bought more at 11:25PM for a total of 2 charges of $299 each. The next day i phoned my credit card to get the balance to pay this off and was told that there was three charges. I would like you to reverse the first charge and put that money back on my card, I like playing your game and frequently by credits. could you please call me at [protected], thank you
The complaint has been investigated and resolved to the customer’s satisfaction.