6/19/19 My HGTV magazine (July/August issue) was tossed from a car onto my driveway which is far from my front door. I previously sent a complaint about the same problem with the last issue (May/June). My magazine had always been delivered to my mailbox at my front door. Now because of Doorfront Direct I'm having to walk to my driveway which is far from my front door. I am handicapped and this is more than inconvenient - and false advertising. If my next issue is not delivered to my front door, I will notify HGTV magazine that I will be cancelling my subscription. I will not subscribe to any other magazine or catalog that does business with Doorfront Direct. Doorfront Direct need to be held accountable.
I live in Cypress, CA [protected]
This is the first time that I have had a delivery of a magazine(HGTV) from Doorfront direct. The notice included in the delivery states that magazines and catalogs are delivered on your doorstep. It was not delivered to my doorstep, in fact, it was at the foot of my driveway near the road in the rain! This is unacceptable. My mailbox is closer and is protected from the weather. If this is how the delivery is going to continue I will end my subscription!
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
3rd month in a row that magazine is in the middle of the driveway...thought this was delivered to DOORSTEP!!! If you cannot deliver it to my doorstep or mailbox, then cancel the magazine. It is raining in Iowa today and the magazine is wet. It has actually been wet and unreadable the last 3 times I have received magazine. This "service" is just plain awful!
I have complained 3 times to DoorFrontDirect to have my magazines delivered to my front porch but they are always in the driveway. This is a stupid delivery service, go back to USPS, stop wasting money. Newspaper carriers have too much to do in a very small time frame and don't need this forced on them. Why is this company being used instead of the USPS??
This service states that it is doorfront. It is not. My mail, magazines have been dropped at the end of the...
Vogue magazine subscription # [protected]. for Holly Noel Doorfront Direct # 1531-00725AZ [protected]...
I live in the Tampa Bay, FL area (we have high humidity and sprinklers that go on in the middle of the night). I just received my first Doorfront Direct delivery. It was not on my doorstep as promised on the introductory insert. It was a few steps away from my mailbox at the end of my driveway. The plastic was not completely sealed, which lead to a readable but damp magazine
Even though I live in Southern California mornings are still damp here. I go outside this morning to find my...