Direct Benefits Group — This business should not gather personal info and bank info from somewhere online that we do business with
I applied for loan service thru an online business(Bank of Delaware) After receiving this service, my bank account was debited 2 different times for unknown reason and amount... When I inquired thru the business I had actually gone through, I was told that the debits were actually done by Direct Benefits Group which is not part of Bank of Delaware. They explained that a pop-up probably appeared on the screen which I may have checked!!! This is rediculous, for another organization to be able to tap into our personal information and bank account!!! I have called and cancelled the benefit - explaining that I did not even know what the Service Was!!! I also requested that my money be reimbursed and that I do not want this Service!!! I was told that 39.95 would be issued back to me through a check.