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CB Fashion and Style Desigual / Abasic
Desigual / Abasic

Desigual / Abasic review: Returns

K
Author of the review
11:42 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I started the returns process through the platform and no returns label was ever generated on the platform or through email. I tried to contact them multiple times via phone (non of their UK phone lines are active), by contact form on their website and by email and it's clear that none of these are manned by people, it's all a dumb bot because it just sends you in loops with the same instructions: check that you logged into your account to process the return, check that you actually logged the return, check for the return label in your account, check for it in your email folders. I did all of this, I have not received a return label.

It occurred on: 05/02/2026

This meant that It made me feel very frustrated and the cost was around £200 so it's stressful because I started the return on time and I'm unable to return it because of them.

Claimed loss: £200 order

Desired outcome: Return label so I can have a refund.

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  1. Desigual / Abasic Contacts

  2. Desigual / Abasic phone numbers
    +34 900 494 193
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    Spain
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    +49 800 221 2221
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    +39 800 198 432
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    Italy
    +31 800 022 9211
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    Netherlands
    +81 120 951 977
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  3. Desigual / Abasic emails
  4. Desigual / Abasic address
    Passeig Mare Nostrum, 15, Barcelona, 08039, Spain
  5. Desigual / Abasic social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 18, 2026
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