DesignFullPrint
reviews and complaints

I order two of these, one with my name on it. Got the first one within maybe 2 weeks the one with my name took over a month to get here. I emailed them many times and they just kept telling me to wait for it. Never did they mention that their products are made in China and thus the long shipping time. If I would of know this, I would of never purchased. Well, I got my second one and noticed that the Marine Emblem is blurry looks nothing like the first one I got, it looks very cheap print. Not only that but I noticed on both that the "US Marine" only has one period - "U.S Marine" It looks really bad, it should be either "US Marine" or "U.S. Marine", but what do I expect from a product from China. I requested a refund and shipping label so I can send these pieces of crap back.

On Mon, 19 Oct at 2:25 AM, Anna_71d wrote:
Hello,
Hope you're doing well. I have yet to receive my order. I have been patient as these items were birthday gifts. I have had to purchase other things, being that I have not received my order. I do not want to wait further please issue a credit to my credit card. My order number is TUY47276. Tracking number is YT2026921272107480.
Respectfully,
Anna Vigil, MPA

Amy Green responded to call the post office, which I already did. They can't locate the package and design print won't refund me. I have been patiently awaiting my order and the tracking states it has delivered yet I never received it. I want a full refund.

I ordered a outfit off of the website and it charged me for it, but I have absolutely no way of looking at it, or have any kind of tracking information, the email that was sent won't open at all and I can't find it by retracing my steps into the website. The text I got showed no info and the website it gave me didn't even send me to the outfit I bought

I ordered an XL shorts and the tag said XL but they were very small. I emailed customer service about a refund and they said they only take back if measurements aren't according size chart. I followed instructions provided and measured and took pictures. Now they want me to accept a new pair or mail back to an international add which cost more than the amount I paid for them but they came to me from a CA address. They also told me if I accept a new pair I don't have to return old ones but won't just refund me. They want me to mail them back. I wouldn't end up getting any refund. I have no idea what size to order now because the original pair did not come In the size I need according to size chart

I ordered an outfit back at the beginning of july, says I paid a certain amount but it was way more then what it said on the order form. I had kept emailing and emailing them for a refund and they kept saying they are not able too refund it. Anywho I finally received the package after over a month if waiting and it's the [censored]tiest material, the shorts and too r not even the same size I ordered too is way too big and shorts r way to small overall not a happy camper with the quality or the customer service i've been getting now I had emailed them about this and let's hope they actually get back to me. I do not recommend anyone to order from this site they rip you off and its cheap quality!

Ordered back in may, I emailed in june because I have not received it. All they did was resend me my tracking information. It's now been over a month since I sent the email and still have not recieved it! I'm demanding a refund. Pandemic or not, this is rediculous. I even checked for the tracking number on the USPS site because that was who was supposedly carrying my package, and it told me no label has been created for that package. No excuse. When you spend nearly 50$ on something, you expect to get what you paid for. Not the run around.

I ordered the purple Prince top & leggings. I paid for my merchandise over almost 2 months ago, and I still have not received it. I need a status update on my merchandise. ASAP I really hope that your company is not scamming people. I paid for the merchandise with my credit card. This is my third and last time dealing with an online company.
Cheryl Jones
1718 Arabia Rd
Raeford, NC 28376
Ph# [protected]

I ordered a puzzle back on April 22. My credit card was charged and as of today I still do not have it. Tracking has it sitting in Atlanta since June 6th waiting to be transferred to USPS. I get that there were some delays due to COVID. I even understand that it was in NY (customs from 05/21 until 06/06). But for it to be in ATLANTA GA from 06/06 and still not delivered when it is going to an address in GA 2 HOURS FROM ATLANTA. Is every frustrating. Every time I have contact support they have e-mailed me back after a few days to say that it is in transit and to check the tracking, which i continue to do, but still no response or even estimate on when i should hopefully be getting it. This was ordered as a birthday present for my sister. I have never had an issue with any other orders prior to this, but just looking for some answers/ when to get it (if I am ever going to get it.

I ordered a blanket over a month ago, sent email after email, never heard anything cant even talk to anyone to help. Ordered it on April 16th now almost June 1st and still nothing I ordered for my daughters bday may 20th, I understand we are in hard times but you can't even communicate with people on what's going on. Very disappointing and can't even talk to anyone to get my money back.

I purchased a covid19 personalized hoodie with my name on the sleeve at the beginning of April. I have tried tracking several times and it says invalid tracking number. I emailed the company inquiring about my product and they blocked my email. This is a hard enough time for us healthcare workers, to be featured on top of this pandemic is even more stressful and frustrating. I was hesitant to order online to begin with. Now I'm terrified.

Ordered a medical assistant hoodie with my name down the arm on March 24th. Never received order updates and the site still showed my order was processing. I emailed them on April 7th and 14th looking for a status. I was given a tracking number for what seemed like a fishy logistics company. The item was in China! No where does it say the item is being shipped directly from China and they make it seem like they are a US company! On April 17th an email went out from the company to myself and over 50 other customers stating that there was an error with our orders and they are working on replacements now. This email was not encrypted at all and exposed our information. Zero communication since the email went out and no response to any of our requests for refunds as we never received what we ordered.

In April I ordered 2 sweat shirt hoodies. One red and one teal. They were for nurses and they had names down one arm. On April 10th and April 16th. They sent emails that they were sent. The tracking codes don't work. It is now May 7th. Almost a month later and I still don't have the products. They took the $80 from my account right when I ordered. I want my products or I want my money.

I ordered my Hoodie on April 10th. They took my money out of my account. And it is now May 4th almost a month later and still no product and really no real tracking number. The number I have keeps pulling up that the hoodie is in Jamaica NY... I'm in GA I should have received it by now. Still nothing. But you guys took my money quickly. So I should get my product in a reasonable time frame. Like as fast as you took the 43$ out of my account. When I emailed they told me it was near me and should be to me within the next couple of days. Nothing! Someone please provide answers. This is my first and I do mean my last time ordering. And will not refer anybody

I placed my order on April 5th 2020 for a pair of postal shoes with my name on them. $49.99 was deducted from my checking account on April 5th 2020 along with a .50 cent international fee. No reply to any of my emails that I have sent. There is no # to call. I wish I would have read all of these reviews before I made a purchase!
Order # is TUY27509

I ordered a tumbler with a cat on it. I paid $29.98 which cleared my bank account on March 9, 2020. An "international service assessment" fee of .90 cents also cleared my bank account on the same date. Toronto Canada was on the description of the debit from my account. I have not heard one word from this company. I looked them up online and saw that they were based in Delaware. I don't understand why I haven't received my tumbler or why there hasn't been some communication from Design Full Print.

Their phone number is [protected]

I placed an order for a hoodie thinking I would get great customer service. I feel like this is a scam. They see the potential to scam people during the coronavirus and that is what they are doing. I sent 3 emails with no response. No tracking information or nothing on my hoodie. Not sure where it is being made either! Sad that they are scamming ppl like this.

My order # is TUY22254
I have sent 3 prior emails with no response regarding my tumbler being broke and I also ordered a hoodie that has not arrived. I would like a replacement lid for the tumbler and I would like to know where the hoodie is? I received an email saying it had shipped on the 10th and then another saying the same thing in the 16th, on Arrive it still hasn't left the first location. I've had very poor customer service so far. If you can't get me a replacement lid and information regarding the rest of my order I think a refund is in order.

I processed my order March 1st 2020. Received a confirmation and they took my money out of my account . Each day since then I go into my email to check the tracking number that I received. And it tells me the same thing that item is not found ? I have not been able to track my package already for 2 weeks! Can someone please assist me with getting my product delivered to me that I paid for?

This company stole exact design from my website, but looking through there site I was able to connect several products to original site. Fraudulent practices. If they are stealing designs, you as a buyer are dealing with company you cannot trust. That is why they have no contact info, but I am making it my mission to shut this fraudulent site down.

I cannot access any customer service in their website at all. The men's skull shorts were expensive and unwearable since they are too small even tho I ordered his size. They have no tags so I have no idea what size I received! He normally wears a medium and his waist measurement is 34. So I would need them to send me a large or xtra large pair. I am very frustrated that there is no phone number or email listed. I can't access my order number either. My name is Pamela Edmonds. 1026 Maryland ave e. St Paul MN 55106. [protected]@gmail.com