My precious beloved, kindhearted and trusting mother (a retired school teacher and widow) paid Del-Air $15,000 to buy a new air-conditioning unit for her home in Clermont, Florida which was recently installed. However, within just a few months, the air-conditioning unit began malfunctioning and stopped working.
Mom was without air-conditioning in her home for two weeks in June and another week in July 2025. Del-Air is too cheap to Fed Express ship parts when consumers are dying under the 100 degree (plus) Florida heat and humidity.
Critical points regarding Del Air to consider after having read countless reviews online by customers and what appears to be present and former employees (noted below as evidence), I have concluded the following about Del Air and its business operations (which I will hereafter substantiate in detail with quotes from customers and employees themselves).
1.Selling defective rebuilt AC systems for full price
2.Improperly installing AC systems that continually breakdown
3.Not honoring AC warranties and charging customers for service calls, labor and/or parts
4.Over charging customers for excessive hours of labor “service” when employees are not working, but rather playing on their phones, in their vehicles relaxing and/or smoking
5.Predatory pricing and financing
6.Shoddy workmanship and lacking technical skill and expertise
7.Poor management, customer service, not returning customer calls, and not showing up to scheduled appointments
8.Company is not fully paying and defrauding employees
9.Recurring problems with AC units and systems.
10.Corporate and management problems including toxic work culture, aggressive sales, non-payment to employees and labor violations.
Here below at this web link are countless negative customer reviews for Del Air from customers and employees alike I have compiled from multiple websites. Del Air does not deserve 1 star.
www.Tinyurl.com/Del-Air-complaints
Paul F. Davis
Recommendation: Do not use Del Air. File complaints with the BBB, FL DBPR, local consumer protection and media. Use a small reputable company that cares about its workmanship and customers.