DecoraPortCustomer service / product quality

This review was posted by
a verified customer
Verified customer

Order # 1CCKA44205501314. (86in x 40in) LED backlit mirror delivered 1-9-17 and it arrived via a contract shipping company. The crate showed no damage. We installed in our new construction 60 days later and discovered it was damaged. Also, the mirror was manufactured with debris in the LEDs. I wrote Decoraport and email and attached photos and asked to return. Decoraport merely sent me an email stating I had 3 days to inspect and only 30 to return. I couldn't get them to talk with me in person. Live & learn. My lesson here is not to do any more business with Decoraport.

Customer service / product quality

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.