The complaint has been investigated and
resolved to the customer's satisfactionResolved Decode Car Hire — not delivering payed service
resolved to the customer's satisfaction
Find Decode Car Hire on the internet. They offered the best rate for a 2 weeks car hire at the Malaga airport, Payed the invoice. After not getting a conformation I finally find out thet they could not deliver the hired car. Did speak to them on phone and mail in order to get my paid money back. Filled in the necessary form Decode mailed me. Spoke again several time by phone with them. Last contact was Friday 25-09-2009. Promished me by phone to pay the money back next week. Went for 2 weeks on holidays, after returning no refund.
They don't answer the phone any more and I don't get any replies om my mails.
I think the Decode Car Hire is just an other SCAM company.