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BigSteelBox

www.bigsteelbox.com

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BigSteelBox Complaints 1

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Verified customer This complaint was posted by a verified customer. Learn more

BigSteelBox On January 17, 2022, I got my Storage bin dropped off and got a quote for a digital signature

On January 17, 2022, I got my Storage bin dropped off and got a quote for a digital signature. On January 18, 2022, I did the digital signature because of some ***. However, I was not told about an extra charge of $197.00 after the drop off at my new place. I want my money back! Also, I was out of town when the loaded bin was picked up from my old place. Some witnesses told me that the bin was loaded at a really steep angle, more than the 12 degrees I was told. If any of my stuff got broken, I want them replaced.

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Charlie3750
Hudson's hope, CA
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Aug 15, 2023 1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

How many times do I have to email back telling will reimer I will deal with fsj directly. I now find out this is computer generated after I have had enough of stupid car salesman tactics of emails. You have pissed me off I will never deal with this company. July 2023 to August 2023

Is BigSteelBox Legit?

BigSteelBox earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds BigSteelBox to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, BigSteelBox is known for their high standards and safety. If you're thinking about dealing with BigSteelBox, it's wise to check how they handle complaints.

We found clear and detailed contact information for BigSteelBox. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Bigsteelbox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Bigsteelbox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • BigSteelBox protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to BigSteelBox has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Overview of BigSteelBox complaint handling

BigSteelBox reviews first appeared on Complaints Board on Jun 11, 2023. The latest review On January 17, 2022, I got my Storage bin dropped off and got a quote for a digital signature was posted on Jun 11, 2023. BigSteelBox has an average consumer rating of 1 stars from 1 reviews. BigSteelBox has resolved 0 complaints.
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BigSteelBox Category
BigSteelBox is ranked 1153 among 1360 companies in the Construction and Maintenance category

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