R & M Steel’s earns a 1.0-star rating from 1 reviews, showing that the majority of customers are dissatisfied with steel building solutions.
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I got a deal with R&M Steel Co
I got a deal with R&M Steel Co. in August to January 2022. I paid $4,377.04 for the deposit and $16,695.20 for the contract. They promised to make a building for me that would fit the City of Boise's Building Code. But after I paid the deposit, I found out that I couldn't put the shop on my property because of the City's requirements. I talked to Danny S about my wishes for the shop, and he sent me a preliminary outline. He asked some engineering questions that made me think he knew about building code. He told me to put the deposit down so they could do the actual engineering and drawings for the foundation and the permit application for the City of Boise. I paid the deposit on October 8, with check #***. R&M only takes checks, no credit cards. They sent me the actual plans on November 12th. I took the plans to the Building Dept, but they said I couldn't build this shop. I went back to R&M Steel and told them what the issues were. After going back to the City and to R&M, and Idaho Survey Group, they said it was unfeasible due to setback requirements for the City of Boise. I told R&M that I felt they had misinformed me, wanting only the sale without really being interested in whether I could actually build the building. I asked that they take 50% of the responsibility for the mistake, but they refused. They are willing to refund me a total of $477.04 with full release of responsibility. I think they were negligent to the actual use of the product and only cared about the sale. It's bad business on their part, and sadly, I had wanted to work with them for years. Quote#
Is R & M Steel legit?
R & M Steel earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for R & M Steel. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
R & M Steel has registered the domain name for rmsteel.com for more than one year, which may indicate stability and longevity.
Rmsteel.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rmsteel.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rmsteel.com you are considering visiting, which is associated with R & M Steel, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Rmsteel.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rmsteel.com may offer a niche product or service that is only of interest to a smaller audience.
- R & M Steel protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About R & M Steel
One of the key strengths of R & M Steel is its commitment to using only the highest quality materials in its products. The company sources its steel from reputable suppliers and uses advanced manufacturing techniques to ensure that each building is built to the highest standards of quality and durability.
In addition to its focus on quality, R & M Steel is also known for its exceptional customer service. The company works closely with each client to understand their unique needs and requirements, and then designs and manufactures a custom building that meets those needs perfectly. From the initial consultation to the final installation, R & M Steel is dedicated to providing a seamless and stress-free experience for its customers.
Another advantage of working with R & M Steel is the company's extensive experience in the industry. With thousands of successful projects under its belt, the company has the knowledge and expertise to handle even the most complex building projects. Whether it's a large commercial facility or a small storage shed, R & M Steel has the skills and resources to deliver a high-quality building that meets the client's needs and exceeds their expectations.
Overall, R & M Steel is a trusted and reliable provider of pre-engineered metal buildings. With its focus on quality, customer service, and industry expertise, the company is well-positioned to continue its success for many years to come.
Overview of R & M Steel complaint handling
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R & M Steel contacts
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R & M Steel phone numbers+1 (208) 454-1800+1 (208) 454-1800Click up if you have successfully reached R & M Steel by calling +1 (208) 454-1800 phone number 0 0 users reported that they have successfully reached R & M Steel by calling +1 (208) 454-1800 phone number Click down if you have UNsuccessfully reached R & M Steel by calling +1 (208) 454-1800 phone number 0 0 users reported that they have UNsuccessfully reached R & M Steel by calling +1 (208) 454-1800 phone number
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R & M Steel emailshr@rmsteel.com89%Confidence score: 89%Hrpersonnel@rmsteel.com88%Confidence score: 88%
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R & M Steel address20595 Farmway Rd, Caldwell, Idaho, 83605, United States
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R & M Steel social media
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Without a doubt, the worst steel manufacture company that I have ever dealt with as a long time builder. I decided to give them one more chance, and 5 months later, multiple emails and phone calls, and I still do not have a quote back from them on a multi-million dollar project. I just can not believe that this company is still in business.