Dave and Bustersfood, service and friendliness

J Dec 07, 2019
This review was posted by
a verified customer
Verified customer

I saw a commercial about Dave and Busters on Monday advertising their hot chicken wings. I recently had Breast cancer surgery and I am currently receiving chemotherapy treatments and I thought I will leave my nice warm house and travel to D&Bto get some of those hot chicken wings because they looked so good on the commercial. I drove to Ontario Mills to D&B. I set down at the bar. I waited several minutes for a bartender to take my order. There were 4 bartenders at the bar. Finally a woman came and took my order. It took a while for order to come, when she brought it the celery was wilted, I tried to eat one but I was too soggy. The hot wings were lukewarm and they were not spicy. I had to wait 15 to 20 minutes to get an extra ranch dressing. My experience was deplorable. I didn't add a tip . I thought D&B was a nice eating place but now I am disappointed with that restaurant. What can you do to regain my confidence in your restaurant?

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