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CB Dating Services DateMyAge Payment - date my age has blacklisted my credit card
DateMyAge

DateMyAge review: Payment - date my age has blacklisted my credit card

C
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5:50 pm EDT
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Your accounting department will no longer accept my credit card to pay for my credits I don't have any other credit cards to pay with. I was told by one of your team that I have been blacklisted because my bank put a hold on my payments to many times although each time this was resolved.

I get on an average 250 to 300 letters each day and I cannot respond to anyone. I had a couple of people I was speaking with that were sending me virtual gifts, videos and voice messages all as you know that cost a lot of credits which equates to a lot of money for your company.

I was just looking into how I cancel my membership because there is no use of me getting all of these emails when I cannot respond to anyone. I was hoping to come to some kind of a resolution but it appears I cannot do that so I might as well cancel being on your site and taking my profile down. I wish it wasn't this way but there is nothing I can do about it.

Desired outcome: I would like to be able to continue on date my age and have my credit card off of the blacklist.

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Apr 23, 2025 5:54 pm EDT
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HI Connie,

I’m really sorry to hear about the trouble you’ve been having with payments and responding to messages. That sounds frustrating, especially with how much time and effort you’ve put into connecting with members and your match/es.

After investigating your case, we’ve determined that only the most recent credit card you used has been blacklisted due to security reasons. We recommend trying another card or payment method to continue your membership and respond to the messages you’ve received.

Please reach out to our support team at support@datemyage.com if you have any further questions or need help with selecting a different payment option. We want to ensure you can fully enjoy your experience on the platform!
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