Menu
CB Fast Food Chains Dairy Queen 32nd Avenue 540, Council Bluffs, IA, 51501, US
Dairy Queen company logo
Dairy Queen
reviews & complaints
Dairy Queen company logo

Dairy Queen

32nd Avenue 540, Council Bluffs, IA, 51501, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:30 am - 11:00 pm
Tue
10:30 am - 11:00 pm
Wed
10:30 am - 11:00 pm
Thu
10:30 am - 11:00 pm
Fri
10:30 am - 11:00 pm
Sat
10:30 am - 11:00 pm
Sun
10:30 am - 11:00 pm
ComplaintsBoard
C
10:47 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Dairy Queen - slow service in a long line

We tried again going to this dairy queen after trying it a few weeks ago. Again we waited in line for over 30 mins then with 9 cars behind us I gave the cashier my debit card and low and behold had to show my drivers license and sign for this $5.11 purchase. Number 1 is this store in the dark ages? Everyone uses a debit card and the purchase is approved or disapproved so why is it necessary to take the time for a signature? I asked the cashier why it was necessary for a signature when you can go to a grocery store and never sign for your purchase unless its over $50 she was very non-customer friendly... No wonder the wait is so long everyone working there was running in circles and not accomplishing getting peoples orders. Very poorly managed!
We have used the dairy queen in omaha and never have had to sign after using our debit card?

Read full review of Dairy Queen and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
Janesmommy09
Pottstown, US
Oct 18, 2010 11:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I do agree it's a little absurd to have to sign for that purchase. One thing you do have to understand though it Dairy Queen is not Mc Donalds where you get fast low quailty food. Everything is made right when you order it at DQ! I'd take quailty over speed any day=)

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.