Menu
CB Furniture Stores Cymax Stores 15 Charles Plaza, Baltimore, MD, 21201, US
Cymax Stores company logo
Cymax Stores
reviews & complaints
Cymax Stores company logo

Cymax Stores

15 Charles Plaza, Baltimore, MD, 21201, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
R
7:43 pm EST

Cymax Stores - product was damaged

Please do not shop at this online store. I purchased a mirrored room divider (order #: vrc121-[protected]). This product weighed about 150 pds. The product arrived with the middle panel shattered. Therefore, not only was the product damaged but the delivery company they used was fed ex would not deliver or pick-up the divider from my apartment door . I live in a high rise secure building. When i contacted the cymax returns team. They agreed with fed ex that they only deliver to the first floor and that i had to find a way to get the divider to the 1st floor for fed ex to pick it up. The fact that they are fed ex's customer and they have the authority to tell fed ex how packages should be delivered and/or picked up total escaped the person I was speaking with

Read full review of Cymax Stores
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.