Cymax Stores reviews & complaints 1
View all 125 complaintsCymax Stores - product was damaged
Please do not shop at this online store. I purchased a mirrored room divider (order #: vrc121-[protected]). This product weighed about 150 pds. The product arrived with the middle panel shattered. Therefore, not only was the product damaged but the delivery company they used was fed ex would not deliver or pick-up the divider from my apartment door . I live in a high rise secure building. When i contacted the cymax returns team. They agreed with fed ex that they only deliver to the first floor and that i had to find a way to get the divider to the 1st floor for fed ex to pick it up. The fact that they are fed ex's customer and they have the authority to tell fed ex how packages should be delivered and/or picked up total escaped the person I was speaking with
Latest Cymax Stores Reviews
Disappointing Experience with Cymax Business: Rude Customer Service and Confusing Policies Terrible Customer Service Experience with Cymax Business: Misleading Product Information and Unhelpful CSR Terrible Customer Service: My Disappointing Experience with Cymax Business Negative Experience with Cymax Business: Misleading Information and Difficult Return Process Shady Business: My Terrible Experience with CymaxElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!