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Culver's

Culver's review: Beyond poor customer service!

K
Author of the review
4:19 pm UTC
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Girl at register treated my wife and myself with the utmost disrespect. Her name is Madison, asked for manager, his name is Cory. Neither gave us customer satisfaction for why their app was not applying the 25% discount as stated when downloading the app. Madison made the comment, "why are you being rude and picking on the pregnant girl"! Her condition had nothing to do with the issue other than we were questioning how to get resolution so not sure why she had to make that statement. The manager said he had no idea why the discount wasn't being applied, m
"maybe we need to wait 24 hours!?" the bottom line is the attitude we got from the counter girl, Madison and the lack of concern by the manager. Madison even made the comment that if we complained and she lost her job, she could get 100 other jobs! Bad bad attitude that needs to be addressed and we have not heard anything from corporate.

Recommendation: Go to a different place to eat.

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