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1.6 19 Reviews

Crown Food Carts Complaints Summary

3 Resolved
16 Unresolved
Our verdict: With Crown Food Carts's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Crown Food Carts reviews & complaints 19

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Newest Crown Food Carts reviews & complaints

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2:43 pm EDT
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Crown Food Carts I ordered a italian water ice cart and a 4 bay mobile sink on may 24,2018 and had no contact from them and never received the products.

On May 24, 2018 Crown Food Carts confirmed receipt of payment for $1, 772.14. The price for a Italian Water Ice Cart with Umbrella and Graphics and a Mobile 4 Bay Sink. The amount was taken from my Wells Fargo Account via Google Pay.
I have never heard another word from them ...I have never had an email returned ...The phone is never answered or out of service. One day the website is up the next day it's down.

My order # 39262...

I have all the written Order conformation and the payment requests and verification's.

If I log into my account on their web site it tells me the order is pending and in production.

I would like to receive what I ordered or have a full refund of $1, 772.14

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4:43 pm EDT

Crown Food Carts drop in concession window w/ sliding insert

About a year ago, I ordered the drop in concession window ($500) and added the sliding window insert for an additional $300. After months of not having my phone calls returned, not having my emails returned and learning that the company was a scam, I received a "window." It was of inferior quality to say the least. The welds are so bad that I can not install it for safety reasons. The window insert that I paid an additional $300 for never arrived.

On the few occasions that I was able to reach someone on their end, I was met with rudeness and excuses. The owner, Robert W. Scifo Jr. has been in and out of jail for some time now and has recently been arrested again by the Monroe County DA. It seems that his wife Jennifer is in on this scam and is continuing to run the company while Robert is away in jail. How they are getting away with this is unbelievable. The amount of charges against this guy keeps mounting, yet they are still able to cheat people out of their money.

DO NOT buy anything from Crown Food Carts. You will either never receive anything or you will receive something that you won't be able to use. And you definitely will not get your money back. They make sure to ask for e-checks instead of credit cards because they know that if you pay with a credit card, you can fight it. STAY AWAY from this company! I would have given them 0 stars if possible.

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10:18 am EDT
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Crown Food Carts mobile sink

I have placed a order mid February 2018, as of today 4/17 have not received my order.
The company is a total fraud!
The $600 was removed from my account at the time of the order, ever since I'm not able to have a customer service rep. to answear any question, emails are not answered, phone calls are not returned!
I'm out of the $600 and I have filed a complaint with the Delaware better business !
Please be aware of this company.
Erika Urszenyi
Email: [protected]@hotmail.com

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Is Crown Food Carts legit?

Our verdict: Complaints Board's thorough examination reveals Crown Food Carts as a legitimate entity with notable strengths. Despite a 15% resolution rate on customer complaints, which invites a closer look, Crown Food Carts stands out for its commitment to quality and security. Clients considering Crown Food Carts should delve into its customer service record to gauge compatibility with their expectations.

Crown Food Carts earns 91% level of Trustworthiness

Perfect Trust Endorsement: Crown Food Carts achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Crown Food Carts. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for crownfoodcarts.com can be seen as a positive aspect for Crown Food Carts as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Crown Food Carts's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Crownfoodcarts.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Crownfoodcarts.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Crown Food Carts and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on crownfoodcarts.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While Crown Food Carts has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 15% of 19 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Crown Food Carts. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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12:45 pm EDT

Crown Food Carts fraud - took money. item never received.

I ordered a mobile sink for my mobile sundae shop 1/21/18. I sent in an echeck as I was told it would take away their credit card fees and they could offer me a better rate on shipping plus move my item up in the production queue. It's now 8 weeks later. No phone calls returned. Emails are seldom returned- says it was in production and is now complete. But it hasn't been shipped due to "storm/power outage". Not once but twice I was given the excuse. A simple google search had led me to find a recent arrest of the owner for fraud. 62k worth. I have fallen victim and the only way to get the money back is to take them to court.

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8:31 am EDT

Crown Food Carts 4 bay sink

I place an order on 2/23 for a sink everytime i check it's supposedly still processing called no answer mind you i called at 8 am on the dot for 2 hours straight and got the same message on top of that i e-mailed and no reply back i messaged them on fb and got an automated reply referring to something about the storm that happened a damn week ago so upon looking up thier page i see a link and sure enough the owner Rober scifo has been scamming people or thier money not delivering goods and has a case pending against him several cases there was also a number listed for a Detective if you have been scammed now my bank won't help me because i provided my check info to them thinking it was a legit company and i have to file suite on them as well! This is the detectives name and number if needed Chief Detective Eric J Kerchner at [protected].

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4:38 pm EST
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Crown Food Carts mobile kettle corn popper 80 qt

Avoid this company and anyone that works there at all cost. Purchased this popper for $1300. Took over 6 weeks to get and when we received the product it was nothing like what was described or pictured and what we got didn't even work. The product was a safety hazard to say the least and didn't even have all the parts. It seriously looked like they spent about $100 on product and 20 minutes putting it together. Many many phone calls, and emails have been sent and no response what so ever. Sales person "Sean" originally said money would be refunded. However no response since then. They know they have your money and little recourse to get money back. They really don't care now that they have our money. If they had a conscious they would reply and refund the money spent. It's false advertising to say the least.

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J69
, US
Feb 15, 2018 3:41 pm EST

The owner of crown food carts has been arrested for fraud ...Contact the Monroe county police dept in Pennsylvania. Look on the BBB site for crown food cart complaints for arrest information .

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11:02 am EST

Crown Food Carts horrible kettle corn machine

i received a kettle corn machine that was barely welded together after we fought them for over 6 months. the welds broke in transit they were that bad worst yet they gave me a (kettle corn popper) with no kettle on it and they we fought them till today and still have not got that part to us nor did we ever receive a mobile sink we paid $800.00 for. As of today the owner is arrested and i dont think they have all the people show have got ripped off so if you were ripped off by crown food cars incorporated from "Allentown Pennsylvania" then i suggest you get a hold of the District attorney of Monroe county Pennsylvania and ask for the detective on the crown food cart case
Phone # [protected]
and let them know you were a victim of his, lets not let this guy get away with robbing us blind.

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3:09 pm EST
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Crown Food Carts drop down window

I ordered this window in May, 2017 and paid for it with my bank account. Still have not seen the window. I've called, emailed, you name it. They keep saying "management is not in today, they have tried to call you." They have NOT tried to call me. And there's nothing to talk about - send me a refund. This is a huge scam. I've filed a complaint with the Better Business Bureau - a joke. Next stop...DOJ.

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MamaSwan
, US
Feb 05, 2019 12:56 pm EST

Robert Scifo is currently being charged with multiple felonies in Monroe County, PA. Check case no 482-2018 Criminal. He is to go to trial on 2/11/19...hopefully he'll be out of business permanently.

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J69
, US
Feb 15, 2018 4:00 pm EST

He scammed me too more of us coming out the wood work. He is still up and running his website makes me sick and his facebook page and I do think his wife should get charges too.

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Holly156
, US
Nov 19, 2017 6:29 pm EST

He took 2000$ from my mom never shipped any thing he will get his karma

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MamaSwan
, US
Nov 21, 2017 7:23 am EST
Replying to comment of Holly156

Definitely - unfortunately, we're all out the money he stole. His website should be taken down as well as his fb page.

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Holly156
, US
Nov 19, 2017 6:26 pm EST

Jennifer Scifo is his wife they should both go to jail for a long time

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MamaSwan
, US
Nov 21, 2017 7:23 am EST
Replying to comment of Holly156

Yes - I keep getting emails saying Jennifer will call me back...crickets!

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Holly156
, US
Nov 19, 2017 6:16 pm EST

Might want to Google Robert Scifo Pennsylvania. He was just arrested for fraud and theft. Fake business. Took money and never gave them anything in return. Contact the District Attorney Monroe County in Pa and be added to the list of people he owes money to

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MamaSwan
, US
Nov 21, 2017 7:21 am EST
Replying to comment of Holly156

Thank you - that's just what I needed!

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1:55 pm EST
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Crown Food Carts drop down window

I ordered a drop down window on 5/22/17 and paid through my bank account $800.00. They offer a 5% discount if you pay with your bank account rather than credit card...this is because you have no recourse to get the money back but to go to court. It has been nearly 6 months and they keep saying they'll call and never do. They don't answer phone calls and only answer emails to tell you they'll call, which they never do. If anyone has the owners name can you share? Wanting to file a criminal complaint in Pennsylvania against him...and Jennifer...supposedly their office manager.

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gdillman
, US
Dec 28, 2017 9:58 pm EST

They completly ripped me off. If anyone would like to file a joint law suit... please post and we will put this [censor] in jail!

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11:41 am EDT

Crown Food Carts service and cart

i order a cart back in June it did not get shipped so i called and sent emails they never answered.
they finally shipped it 60 odd days later and sent me an email saying i should take down my complaint now.
when it arrived. It was not as agreed. did not have my logo, did not have umberlla and did not work. i plugged it for over 24 hours and it never got cold.
the construction of it was also bad work.

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J69
, US
Feb 15, 2018 3:48 pm EST

The owner of this company has been arrested for fraud. Contract the Monroe county police dept in Penn file a compliant and also look on the BBB Crown food carts for the information on the owners arrest. Let the Police know you have been a victim too

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6:29 pm EDT

Crown Food Carts 4 compartment mobile sink

Stay away from this company if you haven't already gotten burned. Look them up on the BBB 33 complaints and growing look up scam reports. If you have gotten burned contact your local Attorney Generals office in your state and Penn Attorney generals office. You can file a Consumer Complaint with both agencies. Lets keep after this company...Post on their Facebook page, go to the Walmart site and post on any products they have on there. Lets stop the fraud and their cash flow the best way we can.

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MamaSwanny
, US
Nov 09, 2017 1:47 pm EST
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Completely agree - I'm in the process of filing charges against them now. Does anyone have the owners name? Or who is Jennifer?

ComplaintsBoard
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6:50 am EDT

Crown Food Carts concession window

This company is a total scam. They have a secure website, however when my husband placed an order for a concession window for a food truck, they had processed the sale then called the next day to say the item was on sale and to continue to get the sale price you need to electronically send a check. We have not received the window nor any phone call back since payment. Any nasty review or comment on facebook gets deleted. STAY away from this scam. I am disgusted that such a company is allowed to remain online!

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Jennifer Medved
, US
Oct 22, 2018 9:32 am EDT

We have been trying to get a hold of this company for two weeks and no one has returned our phone call. They cashed our check but no product and no info. We need this product for our business and we are losing money every day. Where's the customer service. I guess I will have to get my lawyer involved.

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J69
, US
Aug 28, 2018 6:23 pm EDT

If you have been a victim of this company like myself. Please contact the Monroe County District Attorney office in Pennsylvania. We need to put him behind barsand his name is not SEAN its Robert Scifo...Look on the BBB site for his arrest and info and picture. His Trial date is 02/20/2018

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J69
, US
Feb 15, 2018 3:46 pm EST

The owner has been arrested on Fraud. Please contact the Monroe County Police Dept in Penn and also look on the BBB site Crownfoodcarts and see the arrest information of the owner. Let them know you have been a victim of Crown food carts.

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MamaSwanny
, US
Nov 09, 2017 1:50 pm EST
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Same thing happened to me. Does the DOJ handle internet fraud? They need to be contacted as well.

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J69
, US
Aug 31, 2017 6:31 pm EDT

Contact your local attorney Generals office in Penn and your state for consumer protection agency.

ComplaintsBoard
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9:15 pm EDT

Crown Food Carts mobile sink

Ordered a Sink May 12 still not have gotten product or Refund. If you have been scammed by this company file a report with the BBB, The Penn Attorney General consumer protection, and your local states attorney General consumer protection. Also file reports with anyone online like scam reports or here complaints board to show how this company has treated you. When all else fails contact a lawyer. I'm out 875 dollars and this company will never answer your calls and give your crazy emails like we couldn't call you because one of our salesman got pinned at our building with a UPS truck or they have been super busy and just don't have the time to call you LOL...Save all emails to back up any claims you have and keep fighting they want us to give up so they can just take our money. DONT DO IT...Oh you might want to check out there Facebook page too and post have you were treated as a customer. They will delete it but keep posting. I hope that this has helped someone from being scammed by this company. I'm in it for the long haul...Not about the money now just putting this Company from taking others money.

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3:18 pm EDT
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Crown Food Carts window and awning drop in kit.

This "company" they/he is a complete scam. Didn't answer calls for over month. Didn't answer emails. Until they were finally pressured. I spent 1663.28 on two drop in window kits for my concession trailer which I bought the window inserts ( 2, for the option of $300 a piece). They/he ignored me for the longest, they will make any lie up trying to draw you in. I missed the whole summer for business and now lost a lot of money including the money they stole. All they sent me was a crappy awning ( not two awnings fully assembled with the windows insert, easy install ) that looked like a child put it together. Do not purchase from this company.

If you have gotten your money stolen or items not shipped contact me personally and I'll help you out [protected]. I will not stop till justice is served for me and all the other victims. Contact me and we will end this scamming company/guy that has hurt many lives.

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3:59 pm EDT

Crown Food Carts 12x7 food trailer

This is a scam. We gave the company $9000 on April 11 2017 for a Food Trailer that was supposed to be completed in 4 weeks. We have been getting the run around ever since. We were supposed to pick our trailer up last Monday then they canceled the pick up. They said they mailed us the title for the trailer via UPS but it never showed up last Tuesday when they said it would and they refuse to give me the UPS tracking number or any information on it being lost and won't return my calls or emails. We went to their Kresgeville PA location today to get answers and the office/warehouse has been vacated. We called and no one is getting back to us. We have been lied to since the beginning.
We are so upset about loosing the money but almost more importantly we have lost our first year of being in business! We are looking into filing a civil law suit now and a criminal report. I left my job in June to work full time in my food trailer that I never received, so I now have lots of time to dedicate to destroying this company. Things go viral quick and I have a way with words when I feel passionate about something and I feel very passionate about being taken for $9000 and a year of my business life. I will prosecute to the fullest extent.
Our Invoice #15616

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J69
, US
Feb 15, 2018 3:49 pm EST

The owner has been arrested for Fraud. Contact the Monroe County Police in Penn and file a complaint. Also check out the BBB crownfoodcarts to find the information on his arrest.

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10:03 pm EDT
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Crown Food Carts concession windows and awning

This company is absolutely terrible. They are thieves and liars. Paid $1663.58 for two windows which i needed really soon. I placed the order on june 21 after calling to make sure it would be shipped within Two weeks at least.

Well can you guess what happened soon as I hung up and gave my money? Haven't heard from them since June 21 and it now is July 15Th. They literally are making my life terrible. Ive call almost every day since i ordered and no response. Im going to go to all measures to get justice from this but for anyone else take this as a warning!

Read full review of Crown Food Carts and 5 comments
Update by Kvacc
Jul 24, 2017 2:52 pm EDT

Have you heard back from them at all?

Update by Kvacc
Jul 20, 2017 10:16 pm EDT

Issue with company being resolved

Resolved

Fake Company. Just a guy who is scamming people for thousands. Do NOT PURCHASE FROM THIS GUY... he will steal your money

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J69
, US
Feb 15, 2018 3:43 pm EST

The owner has been arrested for fraud...Contact the Monroe county Police Dept in Penn and look on the BBB site for crownfoodcarts and see the arrest information posted on their site. We can still let them know we were victims too.

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MamaSwanny
, US
Nov 09, 2017 1:49 pm EST
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I ordered an $800 window from them on 5/22/17...they keep dodging me as well. You can file a criminal complaint in Pennsylvania so that's the route I'm going. Does anyone have the owner's name?

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Complainant99205
, US
Jul 24, 2017 2:31 pm EDT

I just realized this company is a scam as well. We gave them $9000.00 in the middle of April for a 12x7 food trailer. It was supposed to be done in 4 weeks. They have been giving us the run around ever since. We went to their office today in KRESGEVILLE and it has been vacated. We filed a criminal report. We don't have lots of money but are looking to see if we can file a civil law suit as well. Looking through my paper work I realize I have no full name of the owner or any employees!

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Author of the review
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Kvacc
, US
Jul 24, 2017 2:55 pm EDT
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Here's my number if you want to contact me [protected], if it helps.

they are supposed To be shipping mine so just gonna give it a little longer to see if they do so. But as of now I don't know what the status is.

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J69
, US
Jul 17, 2017 9:38 am EDT

Contact the BBB and file complaint and Contact the attorney General in Penn and the state you live in. This company Is a scam I'm in the same boat along with lots of others I wonder why the authorities are not doing any thing about this company. There is also an FBI site online that you can reports online Fraud. Thanks for posting the more we complain and show what kind of company this is maybe they will get prosecuted or we will get our money back.

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Kvacc
, US
Jul 20, 2017 12:06 pm EDT
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Replying to comment of J69

Thank you for that information. I gave them a chance to square it up. But now no replay. Contacted bank and everything. Now I'm forced to take this to the most extrene measure possible. Luckily I have many many connections with top lawyers. My brother who is helping with my business is one or the top safeties in the NFL so money isn't an issue when it comes to lawyers and court fees, and a lawsuit.

Didn't want to have to take it to this level but I'm left with no choice I believe.

If i go forward with this lawsuit I hope it helps everyone else out. I know a lot of people don't have the money to take companies to court but I do and I tried to warn them but they haven't made anything right therefore I will
Have to take the next steps in getting my money back.

I am really big on social being I played 5 years of football at the university of Texas. My brother is the staring safety for the Saints and has over 100k followers on twitter/instagram. Whatever the outcome is, this company has a rude awakening coming they don't even know about

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J69
, US
Aug 11, 2017 8:28 pm EDT
Replying to comment of Kvacc

I will contact you...I have been fighting them for 3 months just got a call today Trying to say that they didn't get a check...LOL...I have turned it over to the Attorney General in my State and Penn state. I would love to see this crook in jail. I also troll there facebook page. I post on the products they are trying to promote to warn folks to check BBB and scam reports. Walmart had the products for sale but has taken them off their site. I have not contacted Walmart but that might be a good idea. Lets put this MF behind bars!

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9:24 pm EDT
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Crown Food Carts hot dog cart

I purchases a Urban Hot Dog Cart from crown foo carts It was nothing even close to what I ordered It was a total piece of junk. It was suppose to be stainless steel it was aluminum, it was suppose to have a 1 touch heating system was not included, hot water heater does not work, a 6.5heavy duty umbrela not there 12V battery again not there I can go on& on bottom line is they are doing nothing about it Its always one excuse after another DO NOT WASTE YOUR MONEY take your business some where else

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J69
, US
Feb 06, 2018 7:39 pm EST

The owner has been arrested for fraud

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J69
, US
Aug 31, 2017 6:22 pm EDT

Your company is a fraud...Lots of complaints on here about your company and Just look on the BBB 33 complaint unanswered and growing. Took my money and I got nothing to show for it. I hope the agencies investigating you will find you guilty of theft. Your company doesn't even have a real warehouse just a junk building. Nobody can find you. What is your real address because the one listed on your website is not it. I hope Karma comes and gives your company what it has been giving to people who's money you have taken.

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7:27 pm EDT
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Crown Food Carts italian ice push cart/portable sink

Ordered an Italian ice push cart/portable sink from Crown Food Carts. Initially, the sales guy was very nice, but as soon as they received pmt. the conversation ended. You can't get in touch with anyone after they take your money. I was told before purchasing that there was a two week turn around for carts. It has now been almost a month, calls and emails go unanswered. On the few occasions they have emailed, they lied to me about the completion of my order and gave me a fake UPS tracking number 3 times. All I wanted from the beginning was to be kept informed and they failed miserably and I feel stole $1, 781 dollars from me. I have requested a refund and have contacted my credit card company to start a fraud investigation. There are many other BBB complaints and bad reviews about this company. In my opinion, spend a little more and do not deal with this company.

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Kvacc
, US
Jul 26, 2017 11:21 pm EDT
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It's not a company, it's just a guy who is scamming people for thousands. He's making a bunch of [censor] lies and uses people to help him scam to act like they work for him.

For more information contact me [protected]

Trust me He won't get away with this.

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RobG132
, US
Sep 07, 2017 1:33 pm EDT
Replying to comment of Kvacc

I just spoke with you now about Crown Food Carts. I want to thank you again for posting your phone number.

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8:30 pm EST
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Crown Food Carts hot dog cart / they sold incomplete and different product

Bought a hot dog cart from crown food carts from there website its comes fully assembled I paid $2900 the hot dog cart that I received did not resemble what I ordered on the website it was poorly build with cheap material and it was incomplete it was not worth $300 it looked like they bought it from china and are reselling it when I contacted the company they told me I was trying to scam them

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Update by damuka
Feb 20, 2017 8:41 pm EST

Crown food carts is buying cheap carts from china and reselling them

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Kvacc
, US
Aug 30, 2017 11:15 pm EDT
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This is what you get from the "company" after having the worst service, no communication and paid $1663.23 for two drop in windows fully assembled with easy install. No windows, no awning. All I got was that piece that which I couldn't even work with and they said it was UPS fault. That was hilarious and pissed me off at the same time but It was embarrassing when they dropped it off cause they were so confused just as this company has left me since I clicked the button to pay them. They didn't even bother to package 📦 it in cardboard. It was dented and scrapped up. Look like a 2 year old put it together. So disrespectful. And I hope they comment on here with some [censor] lie. Call me at [protected] and I'll tell you about these scammers. I missed my whole
summer for my first business I've started. It was and still is devastating. But they will get what they
deserve. Don't buy from this company. They are liars, scammers and terrible people. If you have questions you can contact me. Kevin.vaccaro@ymail.com

Ps-

Hi scammers, I'll put all of you in prison, I told you not to [censor] with me out of all these people you e scammed and you did🖕🏻 Messed with the wrong beast and your a field mouse.

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K
K
Kvacc
, US
Jul 26, 2017 11:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I got scammed for $1600 for windows and awning. This isn't a company, it's a guy who is scamming many people for thousands of dollarsz

It's not a company at all!' Just a thief

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