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Crowdtap
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Crowdtap
reviews & complaints

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10 complaints
6 resolved 4 unresolved
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F
9:36 pm

Crowdtap - Crowdtap Blocking Account

I was a member of Crowdtap for a long time. Recently, they blocked my account, gave me no actual reason, and refused to budge on it. Also, recently, I have been getting a high number of personal questions in regard to my political, religious, and Covid-19 views and beliefs. In my eyes, I did not violate any of their policies or rules. They ask for honest answers where there are no wrong answers. I'm going to take a guess that someone did not like my views or take on something I was questioned about and decided to permanently block me. There could be no other explanation since I have been a long-time member.

Desired outcome: My account restored.

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Update by FLDarkside
May 17, 2022 3:04 pm

They also did not send me my last $10.00 gift card that I had already cashed out for.

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S
5:48 am
Verified customer This complaint was posted by a verified customer. Learn more

Crowdtap - Deactivated and Payment Not Received

I have been a member of the CrowdTap community for 3-4 months and I have been saving over 20, 000 points. 11 days ago I traveled from California to New York to care for my mother who recent had colon surgery because she was diagnosed with colon cancer. I decided to work on surveys during my down time and I also invited my mother. I thought perhaps CrowdTap would be a good way to get her mind off of things as she recovers. Within days, I noticed that I was unable to log into my account, I received no email as to the reason. I attempted to log in with the app, and I had the same result. I opened another browser and I finally saw that it said my account was deactivated. I didn't know why. So I found CrowdTap's help desk and I reached out and requested to be reinstated and I received the response that I was banned due to "multiple accounts" from one location. I was livid because they have my home address, so it should be clear that I have traveled. I have informed them that I have proof that I traveled and even of my mother's condition. They stated they refuse to pay me for my work done. This is not an ethical firm and really they deserve to be sued for scamming so many people.

Desired outcome: To receive payment for my points

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V
12:05 pm

Crowdtap - Money I am entitle

Like a week ago all of a sudden my account get disable for no apparent reason. This company is mailing like a marketing for people to do surveys and get paid for the compensation. I never had a problem with them but I see quite a lot of people just like me with the same issue of all of sudden getting their account disable. I have sent like 6 emails asking them why my account got disable their response is change the password, which I did still does not work. To me iy makes me thing like they don't want to pay after all the effort you put into. I just want the money I earned which was like 19.00 dlls and not do business with them anymore.

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ADVERTISIMENT
C
10:09 pm
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Crowdtap - Account

I have been a member for long time NEVER before had problems with crowdtap until now. I obtained a great amount of Points in I was fine, took a break from the game to get some time doing things for myself
When I returned to Crowdtap I had forgotten my password, I tried to reset my password using my email and it was blocked sometimes saying other things in a different format.
I have gotten a lot gifts websites like Amazon and Walmart but they do not mail out gift cards
You have put a code number in and use it for the website you obtained from Crowdtap

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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F
Apr 30, 2022 4:27 am

I was a member of Crowdtap for a long time. Recently, they blocked my account, gave me no actual reason, and refused to budge on it. Also, recently, I have been getting a high number of personal questions in regard to my political, religious, and Covid-19 views and beliefs. In my eyes, I did not violate any of their policies or rules. They ask for honest answers where there are no wrong answers. I'm going to take a guess that someone did not like my views or take on something I was questioned about and decided to permanently block me. There could be no other explanation since I have been a long-time member.

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0 0
H
5:35 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Crowdtap - Don't deal with them

People, please, never deal with this company. They still personal information, including emails and phone numbers. So don't be surprised when after signing up for them you'll get SMS with ads.
Same happened to me and I don't know how to stop this mess.
And you also should remember that making money from the Internet is not for everyone, at least services like this won't bring you anything at all. So be careful. The money never comes out of nowhere. It would be too easy.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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C
5:56 am

Crowdtap - non-existent CS

I never received my reward I was promised.
At first, I sent them an email asking questions, but what I got was a bot generated email stating that someone from customer service will contact me soon and I have to wait.
Of course, nobody did. It would be stupid to wait for them to reply.
I don't know if my complaint will be useful for someone, but you surely don't have to deal with them judging by how they treat customers and all you hear is crickets...

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M
12:08 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Crowdtap - Useless waste of time

You can actually earn some points here and exchange them for different stuff. That was the main idea I guess. But the fact is that you can join Crowdtap and waste some of your time and in the end you will get nothing! It's not like you choose where to spend your points and what to take, they choose it and they also might decide that you deserve nothing. This site is a total waste of time! Well, if you have time to waste then you can try to get something.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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R
7:22 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Crowdtap - The company hasn't sent orders or replied to messages

My sister won three items, which offered the website www.crowdtap.com. She gave the seller the information about the address, but the seller still hasn’t sent it. Also the seller ignored my sister and she hasn’t got any reply about the delivery time, details and other stuff. The company scams people and doesn’t provide any services in order to help their customers. Now we try to ask the company to remove my sister’s details from their data.

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Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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T
8:12 am
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Replied
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Crowdtap - They blocked me after I have won the gift cards

I registered on the website www.crowdtap.com and became a member there. I haven’t won any stuff there, but 3 days ago I received the email from the moderator. I have won two gift cards. I needed to reply to the email and confirm my address. I did everything and waited for the further info, but nothing. On the next day, I tried to open my account, but they have blocked me. I haven’t understood why they did it. Real shady deal.

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ADVERTISIMENT
W
7:53 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company has left an official comment on the complaint.

Crowdtap - This site discriminates against people who do not have cell phones

After months of being a Crowdtap member, and accumulating points, I tried to redeem them today. First, however, I had to "verify" my account. To do this, I needed a cell phone. I do not have, nor can I afford one. So, I am unable to redeem any points because this site discriminates against people who do not have cell phones!

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The complaint has been investigated and resolved to the customer's satisfaction.

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N
Jul 11, 2019 4:27 am

I cashed out my points for a gift card and haven't received it. I tried contacting the company but was unsuccessful. I feel that this is a scam and I am not happy

Helpful?
0 0
S
Oct 21, 2018 4:27 am

I haven't received my gift card its been more then 1-3 business days
I'm starting to think this site is a scam

Helpful?
0 0

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