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This company is extremely overpriced and does very poor quality work. They start the job, make a mess out of your property and then take forever to finish...IF they ever do! Nobody every answers their phone and they don't bother to return calls. The owner disappears as soon as he gets your check and then tries to get more money from you to finish the job.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I had some amazing work done by this company. They were very prompt and fair. I never had one coplaint against them. I think you just didn't want to pay or something. You get what you pay for you know!@!
I think this customers complaint is WRONG! I worked for Armando Medina at Craftsman Fence and Deck for over a year. Armando and his employees do nothing but excellent work. His fences are on the high-end but you pay for quality work and the material isn't cheap when you buy cedar. Post holes are dug 36" deep so you don't have a problem with leaning fences over the years. His fences are built to last. Most customers wanted the clear cedar fences with all the decorations, covered posts, beautiful gates and nothing but the best stain!
Armando doesn't have to be on the job daily. His employees are top-notch craftsmen, have worked for him many years and definitely know how Armando likes a fence to be built! They never leave a mess either!
When I worked for Armando our customers were always very satisfied.
I really don't understand this complaint as I know this company and their work ethic.
Pbell of Plano
I have seen his fences and he says he guarantees his work although I do know one person who is not happy with the work that was done to her fence including the stain job which appears to not be sticking to the wood.
I know this person and they are particular so I just figured that it wasn't 100% perfect so we had to complain.
I attempted to get work done by "Armando". He came and got all measurements and the such but it took many many calls to get him to set an initial appointment time.
He says he has a contract that I have never seen. He has made appointments that he never shows up for.
Calls to his business go unanswered most of the time. When I do speak to him, he is rude and sounds angry that I am asking about the contract and says he will set an appointment to explain the contract. I'm still waiting.
I'd like him to do my work but I suspect because my work is not like $50, 000 worth, he puts me on the back burner. I suspect he only wants the really big jobs that in the end he probably makes nothing on.
Based on this I would not hire him and would tell others not to unless you need like $50, 000 or more worth of work completed. Even with that I'd shop around.