CPP North America

These people are unprofessional and Victoria secret sells them to you. Tonight I called to cancel and pressed several numbers to get the correct service.
I heard a guy yell “YEAH”, a background guy yell “YEAH@, the first guy yelled “YEAH”, background guy yelled “YEAH”, I said pick up the phone you [censored] I’m reporting you.

No response.
I called back and they said my call was misdirected and told me not to use profanity.

Calling Victoria Secret to ask for over a decade of a film flam operation they sold me. On hold now. To be updated

I signed up for this service when my wallet was stolen and I had called VS to change my Angel Card number. I kept the service for about 9 months although I never did get my VS gift card. I didn't feel like it was doing much of anything month by month but I was worried that something would happen with my wallet having been stolen. I decided to cancel today when I could not get onto their website and was prompted every time to change my password when following email links to their website. I don't know what's going on with their website but being prompted to change your password when you didn't ask to is never a good sign. I did have to get "short" with the customer service representative when I canceled as she tried to keep getting me to change my mind, but once I said to cancel it and stop offering me more, she did what I asked. She was snippy but I don't care, as long as she canceled my account. I asked for a confirmation number and the date I could expect payment to stop. Also, I used the number Misscommonsense provided above [protected]). I am now going to close my online account with them if I can get online, because I don't want anyone being able to get my information from my online account -- they don't seem to be very secured online considering they're an identity theft company. I'd AVOID this company.

The rep from VS insisted on giving me this trial period then $14.99 per month afterwards with a gift card as an added bonus. She said that I will get a kit and an email. I got the email but it wouldn't set up the account. I canceled it. The rep from idpro was very respectful and informative. It will be interesting to see if I ever get the gift card. I don't have high hopes. I think the company maybe a scam.

It seems we are all now in the same boat. Like King of Zamunda, I had a great experience with IDP which I got thru my Vic Sec credit card. I would get an alert, go to the website and BAM all information was there as promise. However, just recevied and alert and lo and behold, I can no longer find the website. Like the other person, I keep getting a UK webiste. sent and email stating that if I can't get to website or get an answer in 48 hrs, I am going to cancel my membership, however, after reading these comments, I think Im just going to cancel right now.

I had the same experience as "Miss Common Sense". I'm glad I read her e-mail regarding this company. I now feel like I may be able to get somewhere, when I go to cancel this service.

just received a email stating that something had changed on credit report and to sign on to my acct, went through I don't know how many sights and it keeps coming up something in the UK so I called the number and was told to call another number for member services which is totally different than what I just read above I thought was would be legit coming through my Roamans card so I'm trying to cancel my acct as fast as I can, I have never received anything in the mail or Emails for any information.

OMG! I was on the phone about 25 minutes ago with these "people" and the person that responded to my call was horrible. She told me that I was told this and told that when in fact, I had not been told any of that. When I initially called, I was told that I would receive material in the mail and an email. Did not receive either. I was told that I would have a 45 day free trial since they were mailing information to me and that I would not be charged until the end of October. WHILE ON THE PHONE WITH THE REP, I MARKED IT ON MY CALENDAR THAT I NEEDED TO CALL AND CANCEL on October 24th, WHICH WAS TODAY! I called and guess what, I had been charged $14.99 already for this free service that ends on October 31st. The rep today was snippy and snotty to me when I questioned her about what I had been told and she told me no, I was told that I would be charged and get 5 months free and that I had to call and cancel by the 7th of October. She said the system showed an email had been sent within 24 hours of my initial call confirming my enrollment. She also told me it was documented that I was mailed information as well. Hmmmmm...needless to say I wanted my membership cancelled asap, refunded the $14.99, and confirmation to this effect. She told me she could cancel my membership but that I owed the $14.99 and she had no confirmation to send me that it was cancelled. SHE THEN HUNG UP ON ME. I went to the website that was given to me and of course, it was not a valid site. I called back and talked with a really nice representative who talked to her supervisor and they are refunding my $14.99 and she gave me a confirmation number that I was cancelled and refunded. So now I am not only nervous about the legitamacy of this company, I suspect they are not going to be around for much longer if this is how they do business!

READDD!
VICTORIA SECRET / FASHION BUG/ LANE BRIAN/ FASHION BUG!

HI WORKED AT CPP ID PRO FOR VIC SEC. i know for a fact if you are a vic secret member they for a fact WILL GIVE ALL YOUR MONEY BACK. Doesn't matter if its for 3 months or 3 years. they are losing business, so please CHECK ON THAT ASAP eventho if your membership as been cancel CALL THEM AND GET YOUR CREDT!

anonymous

PLEASE READ! **GET YOUR MONEY BACK** NOW!

HI WORKED AT CPP ID PRO FOR VIC SEC. i know for a fact if you are a vic secret member they for a fact WILL GIVE ALL YOUR MONEY BACK. Doesn't matter if its for 3 months or 3 years. they are losing business, so please CHECK ON THAT ASAP eventho if your membership as been cancel CALL THEM AND GET YOUR CREDT!

anonymous

GET YOUR MONEY BACK** PLEASE READ*** XMASS IS COMMING GET IT BACK!

HI WORKED AT CPP ID PRO FOR VIC SEC. i know for a fact if you are a vic secret member they for a fact WILL GIVE ALL YOUR MONEY BACK. Doesn't matter if its for 3 months or 3 years. they are losing business, so please CHECK ON THAT ASAP eventho if your membership as been cancel CALL THEM AND GET YOUR CREDT!

anonymous