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Better Business Bureau Customer Service

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Resolved1

Council of Better Business Bureaus

3033 Wilson Blvd, Suite 600
Arlington
Virginia
United States - 22201

Customer Support Phone Numbers

New York Office:

112 Madison Avenue
3rd Floor
New York, NY 10016
Plus

Better Business Bureau Complaints & Reviews

Better Business Bureau / looking for biological siblings on paternal side (requested a death certificate)

Do
Oct 10, 2019

On February 20, 2018 I contacted Backgrounds USA.com and requested a death certificate and also a marriage certificate for my records concerning my biological father, Louis Lehrer, DDS. (born-8/13/1906, expired-2/3/1973); I have not been contacted since that time and have been waiting ever...

Better Business Bureau / harassment

Ma
Sep 18, 2019

Bell Canada keeps calling my house for their business even after I told them about 3 times already that I do not want their business, and I told them I will making a harassment complaint against them. They stopped for about 2 weeks and now they are calling again. Is there anyway of getting...

Better Business Bureau / lost my shipment on the way back to ontario

Sh
Jul 21, 2019

Better Business BureauI was living in Stony Plain Alberta for over a year.i decide to move back to Ont. I paid over $1900, 00 for them to drop off valuable stuff . I move back to Ontario in Feb.2019 and my stuff was left behind until they picked it up in March.2019. my first complaint is they sent only 1 mover...

Better Business Bureau / a loan

Il
Apr 17, 2019

I went online to get a loan and somehow got to Spring Financial. They talked really fast and I signed online to get a loan for $2300.00 They said I should increase my credit rating and got to another person. They said that a loan for $2300.00 would cost $550.00 for a set up fee. The...

[Resolved] Better Business Bureau / books

Mi
Jan 12, 2019

Bottom Line Books sent me a publication i did not request, they sent me a mailing label to return and it was returned but despite two phone calls reassuring me the matter was resolved they keep sending me bills for the publicaiton in the amount of 44.95. How can i get them to stop sending...

Better Business Bureau / whynotleaseit

Bl
Jan 27, 2018

I went to sears and purchased a refrigerator, a washer and a dryer. We leased the items and were told it was best to buy out within 90 days. I just called for a buy out amount and was told the 12th of January was the deadline to buy out. Now I just make 2 more Payments of 156.64 for a...

Better Business Bureau / even with your bs new promotion your products are over priced...

Rg
Jan 21, 2018

Corporate needs to get their heads out of the clouds and pay attention to the customers, not some lame brain marketing group. We made a special trip to a local SubWay only to get screwed into only being able to choose from 4 sandwiches, non of which were to our liking. Your promotion department...

Better Business Bureau / purchase of yorkie puppy and then shipping company requiring 1455.00 for special crate demanding cash

Da
Dec 10, 2017

I thought I was purchasing a yorkie puppy from and Angela Marlone in Norfolk Va. for 530.00 on Dec. 8th 2017. She asked that I money gram it to her partner Granell Anderson, I stupidly did this believing in honesty. I received a transfer of ownership Document from the Nationwide shipper...

Better Business Bureau / frontier communications

Dh
Oct 26, 2017

Frontier makes a lot of promises and keeps none. They promised a $300 Amazon gift card, free Stars and a commitment for two years price protection with no early termination fees. Installation took about 5 hours, they were late and had to come back. When they came they didn't know they were...

Better Business Bureau / bbb cover ups and diversion tactics (washington d. c. and chicago)

La
Sep 24, 2017

The Better Business Bureau (BBB in Washington, D.C.) allowed me (the consumer) only half an hour to respond online to a business’s response to my written complaint. BBB gave no warning beforehand of this time limit. BBB neither publicly posted nor acknowledged (in the “negative review”...

Better Business Bureau NH / FRAUD / Deceptive Practice

Mn
Apr 07, 2014

Better Business Bureau of New Hampshire BBB Better Business Bureau Under Investigation; Accusations of a pay to play scheme have been exposed of this (non-government) "for profit" organization that continuously extorts local business's for money to receive a better grade rating. Watch...

BBB.org / This site is useless for judging a company's good standing in trade

Ha

This site is useless for judging a company's good standing in trade - any company can go and pay them and they will give them an A- rating. I have had unpleasant surprises from purchasing from companies who supposedly have a "BBB" A rating.

BBB / scam/ fraud

Bb

BBBThe Better Business Bureau: It's not what you think! Living a dream, I recently filed a "Fictitious Business Name" with Riverside County in California. This is public information, much like getting a mortgage and transfer of property title. In one sense, this simply means that you get...

BBB / Fraud

Bb

BBBBBB SCAM ALERT. FRAUD ALERT BBB IS A SCAM!! BBB ENDORSES SCAMMERS!! BBB IS A FRAUD. RATINGS ARE PAID!! WWW.JUSTANSWER.COM HAS BILLING FRAUD SCAM REPORTS ALL OVER THE INTERNET. JUST ANSWER HAS OVER 600 COMPLAINTS WITH THE BBB AND THIS COMPANY HAS AN A-RATING!! BBB IS TELLING THE GENERAL...

Better Business Bureau / scam

Is

"In 2010, 20/20, an ABC network news magazine, reported in a segment titled 'The Best Ratings Money Can Buy' about the irregularities in BBB ratings.[14] They reported that a man created two dummy companies which received A+ ratings as soon as he had paid the membership fee. They...

Richmond Better Business Bureau / Horrible Service - BBB

Sa

The BBB of Central Virginia does not even look at complaints. Process of where their 'automated' system is a complete scam It lists my complaint as "resolved with the help of the BBB." My complaint was not even addressed by the company, let alone resolved. I was totally ignored...

BBB Better Business Bureau / BBB is a Scam

Jo

BBB is funded by businesses; most likely large businesses. They waste your time. Was emailed from Nita Virghes, Assistant Manager Direct Retail Services, BBB in Chicago, and I really wonder if she and her BBB colleagues are on Sears' payroll. Also I did a google search for "chicago...

The Better Business Bureau / Scam

Re

The Better Business Bureau or BBB.ORG is a Scam. They are a non-profit organization where their income comes from having businesses pay a “membership” fee. This means that businesses are the BBB’s source of income (even though they don’t report income). If a...

Better Business Bureau / Play both sides

Go

I recently made a complaint with the BBB about Verizon. Each time the rep from the BBB would respond she would state please read attachment and supply details. I would email immediately back there is no attachment. I followed up again through a general email box and hers again stating she...

Better Business Bureau / Complete fraud

Ro

Does anyone know how I can get my business name removed from the BBB website? They are a complete fraud. I declined being extorted by them any longer so they changed my rating from an A+ to an F for 'using their logo' after my membership expired. Furthermore they wiped out all of...

BBB / BBB SCAM

Sn

BBB is the biggest SCAM ever so I do not buy anything from the companies who has a phony BBB logo. Period. They are saying nice things about company's service but truth is opposite because BBB does not care if u are dealing with BBB.logo.CRIMINAL, company. I did try to solve my huge...

Better Business Bureau / Deception

No

THEY ARE FULL OF LIES! Does anyone know what the BBB's grade is?? Do you know you cannot file a complaint against them?? wonder what grade they would receive?? YOu wnat to know why?? becuase they are just as much of a fruad as you can get. Get on there bad side and it can NEVER be...

BBB / BBB - AmeriPride Tax Group - The Best Ratings Money Can Buy

Bb

I was ripped off by AmeriPride. They took me for $5, 700. They high pressured me into thinking I was going to jail if I did not send them $5, 700. The way that they got me was that at that time I did not know that the BBB allows scam firms like theirs to buy ratings. Better Business Bureau: The...

BBB.org / Better Business Bureau Scam

Ma

The Better Business Bureau or BBB.ORG is a Scam. They are a non-profit organization where their income comes from having businesses pay a "membership" fee. This means that businesses are the BBB's source of income (even though they don't report income). If a business pays a...

BBB.org and Better Business Bureau / BBB.org & Better Business Bureau SCAM

Ch

The Better Business Bureau or BBB.ORG is a Scam. They are a non-profit organization where their income comes from having businesses pay a "membership" fee. This means that businesses are the BBB's source of income (even though they don't report income). If a business pays a...

BBB / SCAM

Gh

From my experience with the bbb, the complaints generally come from a customer "who wants more than he or she purchased." then the bbb will ding me for sticking to my customer policy. however, paying the bbb a yearly approximate membership fee of $500.00 can turn a "f" grade to...

Better Business Bureau / Fruad

Ma

I got ripped off from the BBB. How-so . I did buniess with Homerescuellc.net They are listed in BBB as A at time time i checked out the company just to find out they dont have a license . Their e-Mail sigunure EVEN says listed in BBB and linced . Now the company took my 4, 500 and never...

The Better Business Bureau - BBB / SCAM

20

The Better Business Bureau is a private company, and is in no way associated with the Government or the State Bar. They take annual fees from companies that want a high rating and to be accredited on their site. Anyone can make a comment on the BBB, good or bad, even if they have never...

Better Business Bureau / SCAM BUSINESS

12

THE BIGGEST SCAM EVER.. SEE WHAT GOOD MORNING AMERICA AND 20/20 SAID ON ABC. DON'T PAY THE BBB A DIME...

Better Business Bureau / BBB ratings do not reflect consumer complaints

De

1. Complaints filed with the BBB are not reflected in a business' ratings. Even with multiple complaints a business can have an A+ rating. 2. When a consumer does not accept a business' offer to settle, the BBB closes an issue without any discussion and classifies these unsettled...

Better Business Bureau / Loses credibility with Businesses

Ze

The BBB is under investigation by the Attorney General in Connecticut with good reason. The BBB went to the dark side in 2009. It went to a new rating system. When our company, a long time member at the time, went down in its rating with the BBB, we asked the local franchise owner, Judy...

BBB / fraud artists

Ca

The BBB is the worst source for business information ever. The BBB grades companies based on whether or not they pay their dues to the BBB.

Better Business Bureau / Hold Companies Hostage

Eq

The BBB seems to think they are the know all be all for business when in fact they are as subjective as a NBA referee. They do not provide a service that can be counted on and they hold companies hostage with their ratings until a company submits to BBB demands. The BBB asks for...

Better Business Bureau / money not refunded back to debit card

Be

I filed a complaint with the better business bureau against a company by the name of Intellius/Lookup anyone for a fee, and if i wanted to cancel in a certain amount of time i could.i think it was within 3 business days .i did cancel in time because i could not find anyone of whom i wa...

Better Business Bureau / rude & dishonest rep

Dr

I have a successful business in s. california for some 12 years now, and I was always rated the highest possible with the bbb. Last year I decided to stop my membership with bbb after the rep which I don’t want to mention is name (he claim to work there for 18 years), simply used very...

Better Business Bureau / Tired of the internet business bullies!!!

Mi

Working in this economy is hard enough without these people making that much harder. Not only do they make bad reports and don't even have the decencly to have a report about their own company, when they make a mistake, you have to spend countless hours trying to get them to fix it!!!...

Better Business Bureau / Fraud & cheating!

Ri

I admit naivety here - I actually believed when I first contacted The BBB with this consumer complaint, they were going to help. August 13th 2006: My disabled, senior citizen wife simply asked the Seaside, Oregon, Motel 6 desk clerk at check out time if we couldn't receive a discount...

BBB, Better Business Bureau / Leave consumers with no protection!

Do

As a many year member of BBB, I felt they protected the consumer and were an image I wanted to be associated with. I filed a complaint against another member and was told that as long as member responded in writing, that the matter was settled. The response of the other member was "what...

Better Business Bureau - Colorado Springs, CO / Pathetic services!

Do

I was a member of the Better Business Bureau for almost 10 years. I was a member as I feel the consumer should have some area of redress without getting the legal system involved. Was I shocked when I filled a complaint against American Furniture Warehouse with the BBB and found out that...

Better Business Bureau - BBB / Why you shouldn't trust the BBB

I filed a complaint with the BBB against a BBB member, Palm Harbor Homes; and the BBB closed my case due to the Palm Harbor sales manger lieing to them and telling them my house was completed when it was not. I informed the BBB of the dates after Palm Harbor had told them my home wa...