Cost Cutters review: hair conditioning treatment

I stopped in at 6 pm Monday, 11/18/19, one male customer in the salon getting a hair cut. I requested a Redken Conditioning shot & was informed that she did not have time because she had appointments. I have had these treatments before & they are fairly simple & quick. She just kept saying I have color appointments coming in. I have also had color appointments there several times & during my appointment, they attended to walk ins. I know that she could have multi tasked & done it IF she actually had a work ethic. She also worked at another salon I used to go to & I left that one because I didn't like how she didn't want to do any more than she had to there either. I stopped in W/O an appointment because when I tried to make an appointment for this service, I was told to just stop in because it didn't take long to do. I also need to get color done soon & I have spent hundreds of dollars in this salon but if this is how I will be getting treated, I will go back to the other salon.