Corbin Pacific review: 2020 goldwing gl1800 dct tour - triunk lid
On August 13, 2026 I placed an order for - Corbin part #H-18-GW-LID Expanded Capacity Trunk Lid, Gold Wing color matched the cost $1,116.70. I received the trunk lid two weeks later and immediately tried to install it, finding no matter how I adjusted it it would not close or latch. I then contacted Corbin customer service on Aug 31st and spoke to Noah, who requested pictures of the lid while I tried several times to adjust it with no success. Noah said he needed to speak to his boss and then his boss Christopher suggested I begin modifying my stock trunk to fit there poorly made trunk lid, see his notes:
Looking at your install, it appears that the Allen bolts have been fully fastened. What we typically recommend is to start each thread first, and once all bolts are properly started, you can then fully tighten them down. This helps ensure everything seats cleanly.
It’s rare, but if a hole ever needs slight elongation, a small round file works very well. When the stock tabs are transferred over, I have seen some guests lightly elongate the pre‑drilled holes so the tabs sit closer to the trunk when closed.
I told him I was not going to mangle up my stock part and argues until on Sept 3rd I got an RMA. After several days I was sent a UPS label 1Z9603019050326424 and repackaged the lid the same as I received it, with their instructions:
PLEASE SEND THE ITEM AS SHOWN
CORBIN RMA- 2593
2360 TECHNOLOGY PKWY
HOLLISTER, CA 95023
WRITE RMA- 2593 ON THE BOX IN BOLD PRINT ON 3 SIDES
After getting an email with the UPS label I then gave the box on Sept 13th 2026 with bold print to an authorized UPS shipper 1Z9603019050326424 in my area. That box was lost between the UPS shipper and the UPS driver was never found. Corbin then stated they had to work with UPS and get reimbursed to pay me. On Sept 9th I received an email from UPS stating they we going to pay Corbin, but Corbin insisted they were still trying to get UPS to pay. I wrote several email with a 2nd and 3rd notice on Oct 28th asking for payment, Christopher said he gave it to accounting and they had to "authorize" the refund. On Oct 29th I was sent an email with a refund amount "to be paid" that was $97.83 less than I paid with the explanation that they don't refund shipping, even though they were reimbursed the full $1047.00 for the lost part
Claimed loss: $97.83 was just the cost, I feel Corbin owes me for all the back and forth crap I went through and a written apology from the owner Michael Hanagan (also known as Mike Corbin).
Desired outcome: $97.83 was just the cost, I feel Corbin owes me for all the back and forth crap I went through and a written apology from the owner Michael Hanagan (also known as Mike Corbin).
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