Complaints & Reviews

[Resolved] No one replied to my emails

I registered on the website and paid for the membership, but the website was real garbage. I wasted money and time. I tried to reach the support team, ‘coz I faced some problems with the navigation and settings, but no one replied to my tons of emails. It was really unpleasant. I wonder if there are other people, who had the same experience. Let’s share views about this website.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Lu
    Lucie55 Dec 08, 2014

    I do not agree with you. I had a problem with a donor who was very aggressive with me. I sent an email, less than 2 hours later, I had an answer. The donor was removed from the site. So in addition to responding quickly, the site removes donors who are aggressive with women.

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