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Convert Solar Complaints 1

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5:20 pm EDT
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Convert Solar Solar

I had the company install solar panels on my roof. I have one panel that has not been working for a month. When you call it says to text and not call. I have been texting for over 30 days with no respons. I am about to stop paying because I am not receiving the full power from the solar that I'm charged for every day.

They finally texted me last week to let me know someone will come fix the panel. This is the second time this has happen to me (although they claim someone is monitoring the system). Until this day no one from the company has yet called me, (it is as if I'm dealing with teanagers and not a company, with their communication efforts). Panel is fixed but no mention about the cost occured by not having a fully functional solar unit, higher electric bill occured because of a not functioning unit, and the money I have lost for selling the overage solar connected (if I did).

Desired outcome: Refund if losses due to outage for over 30 days

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C. Glover
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Jul 24, 2024 5:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This kind of service is absolutely unacceptable. You've been patient, but it's clear they aren't taking you seriously. Don’t tolerate this kind of treatment. Demand compensation for the downtime and insist on better communication moving forward. Keep pushing until you get what you deserve. Companies need to know they can't treat customers this way. Make your voice heard and don't back down until they make it right.

Is Convert Solar Legit?

Convert Solar earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Convert Solar to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Convert Solar is known for their high standards and safety. If you're thinking about dealing with Convert Solar, it's wise to check how they handle complaints.

We found clear and detailed contact information for Convert Solar. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Convert Solar has claimed the domain name for convert-solar.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Convert-solar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Convert-solar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • The website belonging to Convert Solar has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About Convert Solar

Screenshot Convert Solar
Convert Solar specializes in providing solar energy solutions for residential and commercial clients. They offer solar panel installation, energy efficiency consulting, and system maintenance services to help customers harness renewable energy and potentially reduce utility costs.

Overview of Convert Solar complaint handling

Convert Solar reviews first appeared on Complaints Board on Jul 23, 2024. The latest review Solar was posted on Jul 23, 2024. Convert Solar has an average consumer rating of 1 stars from 1 reviews. Convert Solar has resolved 0 complaints.
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  1. Convert Solar Contacts

  2. Convert Solar phone numbers
    (757) 447-6527
    (757) 447-6527
    Click up if you have successfully reached Convert Solar by calling (757) 447-6527 phone number 0 0 users reported that they have successfully reached Convert Solar by calling (757) 447-6527 phone number Click down if you have unsuccessfully reached Convert Solar by calling (757) 447-6527 phone number 0 0 users reported that they have UNsuccessfully reached Convert Solar by calling (757) 447-6527 phone number
  3. Convert Solar emails
  4. Convert Solar address
    5825 Ward Ct, Virginia Beach, Virginia, 23455, United States
  5. Convert Solar social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
Convert Solar Category
Convert Solar is ranked 81 among 134 companies in the Renewable and Alternative Energy category

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