Home Collection Agencies Convergent Outsourcing identity theft
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1:23 pm EST
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I have received a bill that is not mine. I called Convergent, and the address for this bill is not mine, so how did they get the bill to my present address? They say that the bill is connected to an address that I have never lived at, so now I have to fill out an affidavit from them, and file a police report regarding this. They asked me if I was willing to prosecute, and I told them "Of course, no problem"
So who is this company? Are they scamming me? 'what's going on?


The complaint has been investigated and resolved to the customer’s satisfaction.

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Mar 06, 2014 8:10 am EST

I got a bill fron convergent and i called about it and they said we have to research this havent heard anything about it they said that it keepd charging intrest and it will keep building if i dont pay 750.00 im not paying for something i didnt do

Feb 05, 2014 6:12 am EST
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@Me, Myself, and Mine: It is not your responsibility to do anything. Convergent.has the responsibility of proving that the debt is yours, NOT the other way around. They are making the claim, they have to be able to prove it. Ask yourself this, what would happen if they took this to court, as is? Can they prrove, with the information they have, that the debt is yours? Can you prove that it isn't? (Can you prove that you were not living at the address the bill was addressed to?) They've obviously found someone (you) with the same name, as the actual 'debtor' so, they start hounding you. NOT uncommon at all. One way to end this is to tell them to buzz off. Send them a letter stating that the 'debt' is not yours and you have absolutely no intention of paying for a debt that is not yours. Then state that they are to immediately cease-and-desist any further collection attempts on this 'alleged' debt. Type your name at the bottom. (Never add your signature to a letter to a debt collector because that signature can show up on forged documents to 'beef up' their claim). Send the letter certified with return receipt requested. Save a copy of the letter for yourself. That should be enough to get them off your back. You need to check your credit reports too. Chances are, they've put this 'debt' on them. The only way to fight a bad debt collector is to know your rights. Familiarize yourself with the FDCPA and the FCRA. These are the federal laws that outline your rights when it comes to debt collection (FDCPA) and Credit reporting (FCRA). Best of luck.

Feb 04, 2014 4:22 pm EST

If you talked to them, why didn't you find out who and what they are? I would not do anything until I found out the answers to those and perhaps many other questions. Be wary of a scam.


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19 complaints
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Convergent Outsourcing contacts

(added by reviewer)
Phone number
800 SW 39th Street, Washington United States