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1.4 52 Reviews 43 Complaints
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ZipRecruiter complaints 43

ComplaintsBoard
J
10:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ZipRecruiter Job referral

I was recently contacted by a man name Mr saylor bill Loyd from upland can he offered me a job as a personal assistant he then told me to email him my license number and address I did after background check he mailed me a check for 3900.00 dollars which I tried to open a account with it the check couldn't be verfied the bank took check I was cleared what should I do next I closed my account

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G M Dawkins
, US
Jun 23, 2018 8:38 am EDT

Oh my goodness. I was contacted by him too. I sent him my passport photo. What should I do?

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MargeParge
, US
May 17, 2018 12:19 pm EDT

I received the same message. I asked if we could Skype because I couldn't give him a copy of my driver's license without doing this... I didn't hear back from him...go figure. If you ever receive a message like this from someone saying they are from ZipRecruiter it's a scam. I had this happen another time. I was just messing with him... I knew he wouldn't Skype. A personal assistant doesn't do the crap he was wanting done. He needs to get a real job!

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Carmen English
, US
Nov 08, 2017 2:36 pm EST

Yes talk to your bank. They are prepared for stuff like this and will change your account number. And thanks I just hot the same email. I told him I don't give out personal info.

ComplaintsBoard
S
11:53 pm EST

ZipRecruiter Scam website

Dear zip recruiter manager,

I would like to inform that I lost the credibility in this website due the lack of security and to not have a secure way to verify the companies that are looking for employees, giving persons with another intentions many peoples data.
A couple weeks ago I was contact by a "supposed company" that found my resume on your website and was interested and making an interview with me. The company in question was suppose to be a norway company called "bama gruppen" that was going to open an office in tampa. Well they conduct the interview and apparently they liked me and offered me a job, I was happy since I am an immigrant from brazil going trough a divorce and I will soon having to be able to support me and my son, since it would be my first job in america I thought that was the procedures to hire someone.
I enrolled my son to the host program in his school "since I had a job", and made all the arrangements for a single mother be able to work.
Long story short, in order to me start to work (From home until they open the office) they would send me a check to buy computer accounting programs, and a new laptop, I found wow, here in america things are very fast and professional.
They asked me to fill out all my information a w4 form an ucis authorization of employment, and send copy of all my documents, including my social security number that I just received.
In a couple days I received the check, and as a good professional wanting to show I was honest I run directly to the bank to deposit the check, getting there was when my red alert started to show up, because the tellers started to ask many questions about the check and I realized there was something wrong but the check was still deposited.
After I get out the bank I started to google and I realized I was victim of a scam and I got desperate and run into the fbi to be able to make a formal complaint.
After google reviews about your website I realized you guys are a scam and careless about the peoples, taking advantage of them in their most fragile phase of life.
That is why im closing my account and making a formal complaint against your company, and I hope the harassment of sending millions messages on my phone and email will stop.

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Monica Knouff
, US
Jun 06, 2017 10:22 am EDT

Hi Sabrina,
I'm so sorry to hear about your unfortunate mishap. Here in the US, where we are free to do whatever we want. For example, someone many contact you on the phone, they might say they are with a religious organization or maybe they want you to donate money to help the needy. Instead of calling you, these people sometimes show up at your door. They claim to be with XYZ Organization (Fictitious Name) and their walking around collecting donations for whatever reason. There might even be someone standing on the side of the road, with a sign, asking for money!
These were just a few examples of how thieves, scam artists, etc try and manipulate anyone who they think may fall victim to their scams. This is where you, unfortunately, fell victim to their heartless scam! I'll be honest with you, from this point on, you must, when applying for ANY job, do your research. If it looks to good to be true, it probably is! If you come across a job posting, and you're thinking about applying, before you have ANY communication with the prospected job posting, do your "due diligence", meaning, make sure you do your research! This mean, Reviewing a Business's Website to Determine Legitimacy (look for the address and phone number) If the job poster mentions a "REQUIRED" upfront cost before an applicant can proceed with employment. Here are several more examples on ZipRecruiter's site; https://www.ziprecruiter.com/blog/how-to-avoid-job-scams/.
I also wanted to mention that, unfortunately, ZipRecruiter has a "Terms of Use Agreement" that states' -----> "You understand and agree that you may be exposed to User Content that is inaccurate, objectionable or otherwise unsuited to your purpose, and you agree that ZipRecruiter shall not be liable for any damages you allege to incur as a result of User Content."
I hope you see this as an informative response to your original message and not as an attack. BTW...I currently work from home and I'm very knowledgeable when it comes to a business being legitimate or not! Feel free to contact me; jthompson61210@gmail.com.

Good Luck with Everything,
Monica

ComplaintsBoard
Z
2:56 pm EDT

ZipRecruiter Worst customer service at ziprecruiter

I called ziprecruter to post an ad. We are a fortune 1000 company and we were simply trying to post an ad. They proceeded to deactivate our account. The ziprecruiter representative who reviewed the account was one of the worst customer service representatives that we have ever worked with. I am a C level executive and believe that everyone should be treated with dignity and respect. During their zip recruiter review they were rude, demanding, and completely unprofessional. The proceeded to question my personal cell phone number and residence in relation to a corporate account. So you name is ______ and you live at _____. Which at ziprecruiter they must be selling data to other third parties and fraudulently verifying information through inappropriate means.

Then the ziprecruiter.com representative when questioned on why they were so interested in the number that I was calling from and what my residence was in relation to a corporate account they proceeded to give no explanation and was quite rude and just plain unprofessional. The agent was condescending and obviously trained to the point of being brash and aggressive in nature. Not sure what kind of company like ziprecruiter.com and what kind of phone agent training would be so nasty and agressive in reviewing a corporate account for a fortune 500 company, I immediately stopped the interview and told that we would not need the services of ziprecruiter any longer. And just for a reference point it took almost 30 minutes for them to get on the phone to even begin to review the account.

They went ahead and charged the account on file. Then we had to have two different people call to try and reverse the charges. Again our company was met with absurd rudeness and unprofessionalism by the account representative at ziprecruter.com. We had to threaten them with fraud if they didn't reverse the charges even though we had asked to deactivate the account on the previous call.

Over all the ziprecruter.com website and customer service was a terrible experience. And they make it difficult to review the account during set up and they have rude ziprecruiter representatives that are trained to be completely arrogant and demeaning.

I would not use ziprecruiter.com or speak with any ziprecruiter representatives.

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Cedria Jackson
, US
Sep 26, 2023 2:42 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Zip Recruiter is full of scams im out of 3500 due to applying for a job that was a scam the application was submitted on the site. no background checks are done on these ads and that crazy. i went through 2 weeks of training from a ad posted and was scammed out of my hard earned money im seeking justice i think this site should be shut down

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LM Belding
, US
Sep 23, 2023 4:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am told by their company that a GS11 makes over 115,000 a year. Most make around 200-300k a year.

I searched for these HIGH PAYING GS11 jobs on their website but they only list the ones that pay 46,000 to 62,000 a year— well below the picture attached.

This is clearly a scam — remove the

Misinformation from your website

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Anthony Daniels
, US
Jun 25, 2023 11:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Company allows for scam employers to post fake jobs. Their customer service will only speak to clients - not job seakers. Beware!

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L lttm
, US
Nov 05, 2020 2:39 pm EST

We agree and had a horrible "customer service" experience with Joshua at Zip Recruiter in early Nov. 2020.
Almost identical issues. Someone inside must be training these customer service representatives about how to become extremely unprofessional, deceptive and practice rudiness.

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RT Dennis
, US
Jun 07, 2018 5:19 pm EDT

I recently filled out personal information to post a job opening on a ziprecruiter website but when I read their terms, I backed out. Almost immediately I started getting SPAM calls from ziprecruiter soliciting my continuation of the application and subsequently and suspiciously started getting serial spam calls from someone else selling medical insurance. I seriously suspect that ziprecruiter sold my information to a third party. Any company who conducts this sort of serial harassment should be put out of business.

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Preciousmommy
, US
Apr 07, 2016 5:05 pm EDT

I had the same person, probably. She asked my email address when I kept repeating it at least 6 times. I told her she needs to listen so I don't have to be a broken record. She said that I have not told her my email and refused to spell it. My business I told her was Ace My Course which I told her, spelt it explaining it is a basic elementary word. She still didn't spell it right so I asked for her boss. She said she could not do that. I either had to repeat until she got it or she would hangup. She chose to hang up. I called again hoping to get a better rep but it was not answered and I was forwarded to directions or watching a demo to know how it works. Of course how will it do my any good when the lady won't even active it.

About ZipRecruiter

ZipRecruiter is a leading online job search platform that connects job seekers with employers. It was founded in 2010 and has since grown to become one of the most popular job search websites in the world. The platform is designed to make the job search process easier and more efficient for both job seekers and employers.

ZipRecruiter offers a wide range of job search tools and features that help job seekers find the right job for them. The platform allows users to create a profile, upload their resume, and search for jobs based on their skills, experience, and location. Job seekers can also set up job alerts to receive notifications when new jobs that match their criteria are posted.

For employers, ZipRecruiter offers a powerful recruiting tool that allows them to post job listings, screen candidates, and manage the hiring process all in one place. The platform also offers a range of tools to help employers find the right candidates, including advanced search filters, applicant tracking, and candidate screening tools.

One of the key features of ZipRecruiter is its user-friendly interface. The platform is easy to navigate and offers a clean, modern design that makes it easy to find what you're looking for. The platform also offers a mobile app, which allows users to search for jobs and manage their applications on the go.

Overall, ZipRecruiter is a powerful job search platform that offers a range of tools and features to help job seekers and employers find the right fit. With its user-friendly interface, advanced search filters, and powerful recruiting tools, it's no wonder why ZipRecruiter has become one of the most popular job search websites in the world.

Overview of ZipRecruiter complaint handling

ZipRecruiter reviews first appeared on Complaints Board on Jun 3, 2015. The latest review Unethical and a Scam! was posted on Aug 29, 2023. ZipRecruiter has an average consumer rating of 1 stars from 52 reviews. ZipRecruiter has resolved 0 complaints.
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  1. ZipRecruiter contacts

  2. ZipRecruiter phone numbers
    +1 (877) 252-1062
    +1 (877) 252-1062
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    +1 (413) 842-6165
    +1 (413) 842-6165
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    Business Development
  3. ZipRecruiter emails
  4. ZipRecruiter address
    401 Wilshire Blvd., 11th Floor, Santa Monica, California, 90401, United States
  5. ZipRecruiter social media
ZipRecruiter Category
ZipRecruiter is related to the Employment Agencies category.

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