[Resolved] YuppTV / refund

Contact information:

I cancelled a package and was promised a refund of 55 USD. which Yupp says they refunded on 19th April 2016 to pay pal account, not to my credit card.

paypal claims that they have sent the money back to yupp tv

i went back to Yupp again asking for refund, but after several several attempts yupp only has one statement Money has been refunded to my account on 19th april 2016.

i have povided the statement screen shot form my paypal account and transaction id from paypal to yupp,

4 months stll waiting after talking several times to yupp. what is the way out to get the money back??? My ticket ID for the issue with Yupp 596995.

  • Resolution statement customer care service did everything in their power to resolve this complaint. All attempts to contact the client have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.

Aug 09, 2016

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