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Yodle, Inc. / Marketing Scam

Tampa, FL, United States Review updated:
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Any businesses out there looking to increase their sales should STEER TOTALLY CLEAR OF THIS COMPANY!. They make promises that they can't deliver. They cite 25-40% increase in phone traffic due to better positioning while a potential customer does a Google search looking for (in our case) air conditioning repair.

They took our money promising the website would be up and running in a week. A month later after they kept forcing my calls to voicemail, I threatened to charge back the credit card and I finally got their attention. I was told then they had a system error which prevented them from loading my website. Eventually they got it up and running but only AFTER the air conditioning season had ended.

Bottom line: I received 19 calls over the 3 month period and none of them resulted in us selling an air conditioning unit. Most calls were people who were looking for employment. There were some service calls resulting in less than $200.00 in revenue when I had to pay $2250.00 to be in this scammed program. They promise a speedy response to all issues in 72 hours. The reality is, if you threaten a chargeback on your credit card, then they will call you back in 72 hours. They also advertise a marketing specialist who is expert at online advertising and will continually improve the performance of your online marketing campaign. That individual NEVER called even once to tweak the program. In fact, I was shuttled off to other representatives when I called to complain.

Save your money... you are better off giving it to your kids or your ex-wife, because at least you know where it went. If enough people complain and report them to the appropriate agencies or if enough people post their discontent with their practices, they will have no other choice but to shut down.

Jc
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  • Jc
      Dec 03, 2010

    ***UPDATED*** Right after I sent an email to their CEO, Mr. Cunningham, and posted this complaint online, I shockingly received a phone call from Chris Hodgens from their Charlotte office. He wanted more information and as a peace offering, offered to refund about $900.00 of our unused balance in our account. I was truly stunned to hear from them at all figuring the company lacked integrity and was only out to grab the money and run. I was mistaken... in the end they did show some integrity by jumping into the fire with me and making a peace offering which was more than I expected. No company should ever have to pay for a service and then have to fight to get that service, but this company has more integrity than I thought. Kudos to Chris... JCP3006

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