SUBMIT A COMPLAINT / never again!

I purchased some cute looking items from this website. When I received my order I was very disappointed with the quality, it was very poor. Two items were damaged! There were some holes and yellow stains on my clothes. I contacted customer service, sent them pictures and asked for a refund. Once the pictures were sent, their rep said I need to ship back all the items for a refund. Several days later I received a message from them saying they could offer only a store credit!! I explained that it would be a waste of time and money, because I don't need a store credit, but they never responded to any of my emails. Absolutely terrible customer service!

Feb 23, 2016

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