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1.0 7 Reviews

How responsive is HireArt's customer service?

0 Resolved
7 Unresolved
Absolutely frustrating 🫠
It's quite possible that HireArt is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by HireArt's silence.
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HireArt reviews and complaints 7

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Newest HireArt reviews and complaints

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12:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HireArt Fake Jobs to collect information

Many of Hireart's job postings are fake to data mine your information. I have been rejected for jobs I'm perfectly and uniquely qualified for, with HireArt denying me a fair chance to even apply. The entire application model seems like negative steering, that is, turning people away from the application pool based on protected characteristics such as age, gender, ethnicity. Any other app I use, the process is fair, even if I got rejected I got to actually interview. Hireart denied me the opportunity to apply with a client because "they didn't like my drivers license". You can't make this up. I saved said email correspondence in case I decide to take legal action.

Desired outcome: Hireart needs to stop telling people not to apply when they meet all the qualifications. They should face repercussions for what is "negative steering", discouraging people from applying based on things other than relevant qualifications.

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ComplaintsBoard
K
4:37 am EDT

HireArt took my money and provided no service instead

I don't know what I was thinking when I decided to pay for their service. So I paid 3 months ago and since then I got no offer whatsoever.
I have a great resume, I am sure of that, I am professional in what I do, but I wonder if they actually published my CV. Maybe they didn't.
Unfortunately, contacting them is a hard thing, they send me computer generated emails with the same information and their replies are never personal which means they simply don't care about customers.
I just want to know what exaседн I paid for. I pay, you do your job. What's hard?
Useless...

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ComplaintsBoard
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6:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HireArt Terrible experience - wastes jobseekers valuable time

This company has you go through a lengthy and arduous try out process before the recruiter will even look at your resume.

What an utter waste of time! You do all this work for them and don't get paid for it, probably so they can steal your ideas.

My "try out" took 25 hours over an entire weekend only to get rejected in 10 minutes.

I feel they use their video application to discriminate against people based on their age, gender, weight and sexual identity which is illegal.

Horrible scam company!

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Is HireArt legit?

Our verdict: Complaints Board's thorough examination reveals HireArt as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, HireArt stands out for its commitment to quality and security. Clients considering HireArt should delve into its customer service record to gauge compatibility with their expectations.

HireArt earns 91% level of Trustworthiness

Perfect Trust Endorsement: HireArt achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for HireArt. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for hireart.com can be seen as a positive aspect for HireArt as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of HireArt's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hireart.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hireart.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for HireArt have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

The HireArt website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

We looked up HireArt and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While HireArt has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • HireArt protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
K
5:14 am EDT

HireArt Waste of money. All ads and offers were fakes

I signed for the website www.hireart.com. Basically, for it was waste of money and time. I paid only for the membership and didn’t get anything back. Everything what the rep promised on the website was lies and scam. I paid and checked the info, but all ads were old and all places were unavailable already. So, don’t waste your time and money. Better find another website.

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7:09 am EDT

HireArt They asked to watch and fill some crap, but after that refused me

I searched for the job through the company www.hireart.com. I spoke with the guy from the website, so he told me that I needed to fill in some questionnaire and watch several videos. After that they would look at my answers and provide the reply. I waited 3 days and no contacted me, so I wrote an email to the customer services. To my surprise they replied me “no” and no one explained me why. Strange company.

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ComplaintsBoard
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5:52 am EST

HireArt The interview was long and difficult, but I still have no idea of they hired me or not

I decided to apply for the job on the website www.hireart.com. I filed the application form and the long and painful process of interview started. I waited for several weeks and haven’t received any news from them. I did all tasks, which they asked me to do, but they didn’t confirm that I got the job. I still have no idea if I got this job or not. They didn’t reply simply. I wonder if there are people, who have the same problems and what have you done in such situation, please post comments.

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ComplaintsBoard
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7:10 am EST

HireArt Fake ads for job seekers

I recently registered on the website www.hireart.com. I created account and hoped to find good job here. The agent contacted me and offered a job, which turned out to be scam. I made the project, but the seller refused to pay and vanished. I don’t have any contacts, so I don’t know how to find him. Maybe someone has any idea how to track this seller and return money back, please contact me then or leave a comment. Thanks.

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nickh32
New York, US
Mar 14, 2014 12:30 am EDT

Hi Tabuc, my name is Nick and I work at HireArt.

I'm sorry that you had a bad experience with one of the employers on our site. This is the first time I've heard of one of our employers doing this to one of our applicants, and it's something we do not tolerate. We work hard to bring great companies to our site, and to make sure our users get hired. Employers who abuse the trust of our applicants are not welcome.

I'd be grateful if you could email me (nick@hireart.com) or call our support line [protected] -- ask for Nick). I'd like to hear more about what happened, investigate on our end, and help you get in touch with the employer if possible. We're also helping employers hire for a number of roles right now and if you're still looking for work, I'd be more than happy to help you find something you'd be interested in.

All the best,
Nick

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AliMaddox1
, US
Oct 02, 2017 1:12 pm EDT
Replying to comment of nickh32

Dude, your company is a time suck and ridiculous. Check out your SF yelp reviews. Seriously, just [censor] tell people "hey, if you're over the age of 30, don't even bother to apply". Just be honest otherwise you're just another [censor] temp agency.

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