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Car Parts Direct

www.carparts-direct.co.uk

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1.0 8 Complaints
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Car Parts Direct Complaints 8

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1:10 am EDT
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Car Parts Direct Terrible Experience with Car Parts Direct: Wrong Parts and No Refund

I had a really bad experience with Car Parts Direct. I ordered some parts for my car, but they sent me the wrong ones. I tried to contact them to get a refund, but they wouldn't answer my calls or emails. It's really frustrating because I spent a lot of money on these parts and now I can't even use them. I feel like I've been scammed and I'm thinking about filing a fraud complaint. I would definitely not recommend using this company.

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11:21 pm EDT
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Car Parts Direct Terrible Experience with Car Parts Direct: No Communication, Delayed Delivery

I ain't gonna lie, I had a pretty bad experience with Car Parts Direct. I tried to get in touch with them but all they had was an email address, no phone number or nothing. And when I did email them, they didn't even respond. That's just rude, man.

But the real kicker was when I ordered some parts from them and waited over a week for them to arrive. All they said was that the label had been created, but I never got any updates after that. I started to think that this site was a total scam.

I mean, I get it, things can get delayed sometimes. But when you're not even responding to your customers and leaving them in the dark, that's just not cool. I wouldn't recommend Car Parts Direct to anyone, unless you want to waste your time and money.

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9:31 pm EDT
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Car Parts Direct Disappointing Experience with Car Parts Direct: Poor Customer Service and Low-Quality Parts

I gotta say, Car Parts Direct ain't all that great. Their customer service is just plain bad and their warranty ain't worth a darn. The parts they sell are cheap and low quality. Don't waste your money here.

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Is Car Parts Direct Legit?

Car Parts Direct earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Car Parts Direct to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Car Parts Direct is known for their high standards and safety. If you're thinking about dealing with Car Parts Direct, it's wise to check how they handle complaints.

Carparts-direct.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Carparts-direct.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Carparts-direct.co.uk you are considering visiting, which is associated with Car Parts Direct, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • While Car Parts Direct has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 8 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Carparts-direct.co.uk has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The carparts-direct.co.uk may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Car Parts Direct. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Car Parts Direct Unreliable and Untrustworthy: My Experience with Carparts-Direct.co.uk

carparts-direct.co.uk is a company that I would recommend avoiding. The sales representative, Jason, seems to have questionable morals and is not to be trusted. I wouldn't want anyone to be under the impression that this company is reliable.

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Car Parts Direct Unhelpful and Unreliable: My Experience with Car Parts Direct

I gotta say, Car Parts Direct ain't the best company out there. They don't seem to care much about getting the right parts to ya or helping ya out when things go wrong. If you're cool with that, then go ahead and give 'em a shot. But if you want a company that actually cares about their customers, I'd look elsewhere.

I ordered a part from them and it turned out to be the wrong one. When I tried to get in touch with them about it, they were super unhelpful and didn't seem to care at all. It was like they just wanted to take my money and be done with me.

Plus, their website is a bit of a mess. It's hard to find what you're looking for and the descriptions of the parts aren't always accurate. So if you're not a car expert, you might end up ordering the wrong thing without even realizing it.

All in all, I wouldn't recommend Car Parts Direct. There are plenty of other companies out there that actually care about their customers and will make sure you get the right parts for your car. Don't waste your time with these guys.

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Car Parts Direct Disappointing Experience with Car Parts Direct: Missing Delivery and Poor Aftercare

So, I've had a bit of a rough time with Car Parts Direct. This is actually the second time I've had issues with them. I ordered a part, but it never showed up. When I asked for proof of delivery, they couldn't provide any. Instead, they told me I had to call Hermes myself to figure out what happened. Talk about bad aftercare!

Honestly, I'm pretty disappointed. I thought I could trust this company to deliver what I paid for, but it seems like that's not the case. It's frustrating to have to deal with this kind of thing, especially when I'm already dealing with car troubles.

I'm not sure if I'll be ordering from Car Parts Direct again in the future. It's just not worth the hassle if I'm not going to get what I paid for. Hopefully they can improve their customer service and delivery processes in the future.

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Car Parts Direct Disappointing Experience with Car Parts Direct: Overpriced and No Refund Offered

I ain't gonna lie, I was pretty disappointed with my experience at Car Parts Direct. I ordered a can of PMA brake and clutch cleaner for ?6.99, but then I found the same thing for cheaper somewhere else. When I tried to return it, they only offered me a credit note instead of a refund. Like, come on, man. That's not cool. I could've gotten the same can for only ?2.68 or 12 cans for ?25 online. I don't think I'll be shopping here again.

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7:16 am EST

Car Parts Direct Warranty

Do not deal with this company www.carparts-direct.co.uk, they are very dishonest and care only about money. I bought an item from their store and was given a 2 year warranty. After 4 months of using item broke so I contacted them and asked for help. These people don't honor their own warranty! They said that in my case there was nothing they could do. I have no idea what was so special about my case, I only wanted them to fix it, but they refused. I will never use their service again!

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Overview of Car Parts Direct complaint handling

Car Parts Direct reviews first appeared on Complaints Board on Jan 18, 2017. The latest review Terrible Experience with Car Parts Direct: Wrong Parts and No Refund was posted on Jun 20, 2023. Car Parts Direct has an average consumer rating of 1 stars from 8 reviews. Car Parts Direct has resolved 0 complaints.
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  1. Car Parts Direct Contacts

  2. Car Parts Direct phone numbers
    +44 16 2365 8041
    +44 16 2365 8041
    Click up if you have successfully reached Car Parts Direct by calling +44 16 2365 8041 phone number 0 0 users reported that they have successfully reached Car Parts Direct by calling +44 16 2365 8041 phone number Click down if you have unsuccessfully reached Car Parts Direct by calling +44 16 2365 8041 phone number 0 0 users reported that they have UNsuccessfully reached Car Parts Direct by calling +44 16 2365 8041 phone number
  3. Car Parts Direct emails
  4. Car Parts Direct address
    1 Southwell Road West, Mansfield, England, Nottinghamshire, NG184EH, United Kingdom
  5. Car Parts Direct social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2025
  7. View all Car Parts Direct contacts
Car Parts Direct Category
Car Parts Direct is ranked 329 among 493 companies in the Auto Parts and Repair Stores category

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