WOW — Illegal service charges
I have a signed contract with WOW, formerly Broadstripe, for internet service ONLY, at $36.00 monthly. For the past two months I am billed for $67.68, which includes internet, PHONE SERVICE AND CABLE! I have been a Direct TV customer for two years, have not had a phone line in over three years. They are harrassing me, stating if I do not pay $135.56 immediately, my service will be disconnected. This is a huge scam! I am elderly, living on a tight budget, and will not tolerate this blatant abuse.
I expect my service to continue as the contract states for $36.00 a month for internet service only.
WOW has a contract with Jefferson Street Square apartments, which is for the elderly. We expect them to fix this NOW!!!
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