Worldmark By Wyndham / bait and switch sale of timeshare
We were sold a time share for in excess of $18, 000 using a classical bait and switch technique. We purchased the time share on 10/24/2010. Before we made the purchase, we told the sales person we were not impressed with the time share location at 8601 South Las Vegas Blvd which is also the location of their local sales office. We were attempting to make arrangements for family members visiting over Christmas. We made it clear we wanted our family to stay at the Grand Desert. We were familiar with this time share and thought it was part of WorldMark by Wyndham. The sales person assured us that she had a 3 bedroom unit available for our family. We were instructed to contact another person at Worldmark to get a confirmation number. We contacted that person and were told that she would get back to us with the confirmation number. We never heard from her. We contacted the sales person who assured us there was a unit available and we were instructed to contact another person at WorldMark to get a confirmation number. That person stated she would get back to us with a confirmation number. We never heard from that person. We went to the sales office and spoke personally with the sales person on 11/06/2010 and with her supervisor. Both assured us there was a unit available at the Grand Desert and they would get back to us. On 11/11/2010 the sales person called and told us there was a unit available at 2 other locations. The 1st was at 5275 West Tropicana and the 2nd was at 4225 Spencer. These 2 locations should not even be considered to be resorts. They are more like condominium complexes in undesirable locations. We told her no thank you. Her supervisor then called and finally told us something truthful. The Grand Desert is part of RCI and they required advance requests of 10 months. If we had been given this information at the time of purchase, we never would have signed a contract to purchase the timeshare. We were knowingly mislead by the sales people at WorldMark making an informed decision impossible. We then filed a complaint with the Better Business Bureau of Las Vegas who has forwarded the complaint to their office in Central Florida. WorldMark address in Florida is Wyndham Resort Development Corporation, 8427 SouthPark Circle Orlando FL 32819. The Phone number is [protected]. We consider ourselves to be the victim of a scam. We clearly stated at the time of purchase, what we desired. WorldMark mislead us by saying that they could meet our needs. This was patently untrue. Our charges were placed on a credit card which has been cancelled. We have not paid any out of pocket expenses. We are seeking to cancel the contract. If anyone has any suggestions, legal or otherwise, they would be appreciated.
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