Menu
Wish.com Customer Service Phone, Email, Contacts

Wish.com
reviews & complaints

www.wish.com
www.wish.com

Learn how the rating is calculated

1.0 4297 Reviews

Wish.com Complaints Summary

15 Resolved
4282 Unresolved
Our verdict: Engaging with Wish.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
Verified
The authenticity of the customer service contact information for Wish.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Wish.com. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Wish.com reviews & complaints 4297

Sort by:

Newest Wish.com reviews & complaints

ComplaintsBoard
S
9:18 am EDT

Wish.com I made an order on wish and too much money was taken out

I made a order on wish and I noticed that wish took too much money out of my bank account. And I think the same thing happen with my first order. I am extremely unhappy about this because if wish keeps taking out more money than the total i'm not going to order ever again. Please help me resolve this because I would really like to know that extra money's not going to be taken away from myself or my back account every time I order from y'all. Please and thank you very much

Read full review of Wish.com
Hide full review
ComplaintsBoard
N
3:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com wrist watch

Hello, I ordered wrist watch a week ago via wish app. I received an email that I would get delivery till Tuesday. I haven't received any delivery yet although I had done with payment by my credit card. I already sent an email on [protected]@wish.com but I didn't get appropriate response. Could you please help me with that? Where should I contact? Send me an email on [protected]@yahoo.com if you know about. Thanks in advance.

Read full review of Wish.com
Hide full review
ComplaintsBoard
S
12:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com never received the more expensive of the 2 items I ordered!

I ordered a gold painted $100 bill and a gold painted deck of playing cards. The bill came months ago and I never received the deck of cards which was much more expensive ($9) than the bill ($2.80). I gave it time thinking it may still come but months later I see that I was ripped off. After paying about $16 for my order including shipping, I received only the gold painted bill which cost $2.80. Needless to say I'm disappointed to see sooooo many identicle complaints and nothing getting resolved about this theft. You guys took my money and didn't provide the merchandise...not good business., It's also impossible to get to a person about this.

Read full review of Wish.com
Hide full review
ComplaintsBoard
B
12:02 am EST

Wish.com my order/refunds

I have so many issues with this company. I need some assistance I have tried every means possible and have gotten no result I need for someone to either contact me or give me a telephone number where I can contact somebody to file a complaint because I have spent so much money and have received very little of the items that I have ordered and all I keep getting is that is past the 30 day window that is not my fault you guys have gotten my money and I would like to either my products or I would like my money back. The telephone number that website gives will not lead to a live representative I have sent emails I don't know what else to do
This is been an issue since going back to August of 2016 now I believe that I am do a response back that suits me.
Now the other issue at hand is that it says I'm doing refund on some of the items which should be everyone that I did not get but I have a different credit card because of some fraud issues so I need to know how to get you the correct information so that I can get my refund that is due to me please let me know as soon as possible

Read full review of Wish.com
Hide full review
ComplaintsBoard
C
5:49 pm EST

Wish.com both my account and my sons account and orders

Wish I as blocked my account from ordering and my sons account due to apparently violating customer policy... I have barely received any of my orders in full and when my son pick out his order and paid for it. They refunded it and even after giving a pictures of my debit visa and banking of when the payments came out I still get no answers about why our accounts are blocked... When asking for a refund of items because I havent received them im not getting them back... What hell do I do?

Read full review of Wish.com
Hide full review
ComplaintsBoard
H
3:56 pm EST

Wish.com they sent my stuff to the wrong address I live in wisconsin and they sent it to montana

I have tried on multiple times for them to change my address nobody gets back to me nobody gets I get nothing from nobody they had their numbers don't work they want you to go through via email and all this and I have done that and they will not change my address they will not give me a refund until after my stuff has been delivered and I don't know what to do I ordered so much stuff I want my stuff back I want my stuff or I want my money back and they will not give me a refund until the day after my stuff has already been shipped to Ballentine Montana so I don't know what to do cuz I want my stuff and it's got my a lot of stuff I have a lot of stuff but I don't know what else to do they won't change my address they won't give me no information they gave me a website to track my thing they gave me are wrong tracking number they can't track I can't track them so I don't know what to do anymore

Read full review of Wish.com and 1 comment
Hide full review
1 comment
Add a comment
C
C
Cruise512
, US
Aug 11, 2017 9:17 am EDT

My package was delivered to my ex's house in Indiana when I live in texas. I have ordered several items off wish before and was sent to this address. So I've already had change of address done on my account...and everything was right before I checked out and paid...which was switched out of no where. I have tried to contact someone to help me but I never get a reply. I've called the number for wish and it just says the same thing over and over, you don't get to speak to someone. I've tried to get my money back but it won't allow me to because it's already been shipped. I have another package on the way that's being sent there too and it won't let me stop it. I don't know what to do to get my packages or money. I'm very disappointed and upset with wish. I just hope that any of my info isn't on those packages because I really don't wanna deal with my crazy ex boyfriend at my door.

ComplaintsBoard
J
3:02 pm EST

Wish.com I've forgot my password

For some unknown reason I can't get into wish account
The I've never log out of the app it's suddenly locked me out of my account
I've forgotten my password..I've tried to reset my password you sent the link to my email everytime I try to enter it says the link has expired could you please help me as I have on going transactions I need to keep up with
Ps if this reaches the wrong dept please except my apologies and could you pass it on to the correct one
Many thanks
[protected]@hotmail.co.uk

Read full review of Wish.com and 1 comment
Hide full review
1 comment
Add a comment
P
P
Phillip chang
, US
Oct 02, 2019 6:47 am EDT

I want to change password please send me links phillipchang07@gmail.com

ComplaintsBoard
S
8:12 am EST

Wish.com my order was sent to the wrong address!

I am so upset with Wish! I heard a lot about this site and was so excited to try it, but that was the biggest mistake ever!
My order was sent to the wrong address and I did not receive it and also they did not offer me a refund. I feel scammed and robbed and in my opinion that is a terrible way to do business.
That was not my fault because I gave them the correct address and I checked it several times. That was their mistake but they simply did not care and ignored my issue.
I can't believe there are people who had positive experience with Wish, because in my case everything was terrible! I will not buy from them again!

Read full review of Wish.com
Hide full review
ComplaintsBoard
J
11:54 pm EST

Wish.com a lot of problems with wish site

I have had enough with this site, so many people have recommended it to me but I have had so many troubles
I have had not just one or two, but multiple items not turn up and no refunds, and it's still going to this day. I've spent over $200 and I reckon about half of that I havnt gotten back from unrecieved items. You may not be the sellers but you are the managers of this site, correct? You need to sort it out because I am seriously one angry and pissed off customer. -Josh Holden [protected]@hotmail.com

Read full review of Wish.com
Hide full review
ComplaintsBoard
A
7:55 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Wish.com - blocked account

I was blocked from using wish. You asked me to send in proof of recent purchase with a card that was used or the bank statement and I sent in both and you said you couldn't remove the block.??? The only explanation they gave me was their system blocked me and they cannot remove it due to policy. What the heck.??? I purchase on wish like once a week and it'...

Read full review of Wish.com and 31 comments
ComplaintsBoard
M
6:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com code reader

Hi, I placed an order November 27 2016 for a code reader to be mailed to me by 01-07-2017. My credit has been charged $56.00 however her we are 3 months and a bit later and I still haven't received this product. I would appreciated a credit to be put back on to my MC in good faith since I didn't receive this product. Please see bellow the information I have copied from my credit card statement.

WISH.COM

Transaction Date
Sunday, 11/27/2016

Posted Date
Monday, 11/28/2016

Details
Specialty & Misc

Appears on your statement as: WISH.COM [protected] CA 94111 USA

Read full review of Wish.com
Hide full review
ComplaintsBoard
J
6:06 pm EST

Wish.com why i'm blocked

I have been blocked from wish for reasons I don't understand. My order has been stopped and not shipped. My money has not been return to my wife's debit card. We all loyal customers to shopping online we never had an issue like this please help us figure this misunderstanding out so we can continue to shop and spend our hard work money with your company.

Read full review of Wish.com
Hide full review
ComplaintsBoard
L
8:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com refunds

I am submitting this claim because I want all my money refunded to me that was promised to me because you will not except my card and I cannot buy on wish again. My Wish account keeps telling me that I am to receive all my money Bath on my orders that I had previously thought. Now you owe me $231 and you took it out of my account really quickly when I place that order and I expect it in my account within a day, all of it, or I'm getting mylawyer involved and I will sue you. I will never use Wish again. Every time I place an order it tells me to contact support. Only I am not able to contact support because it keeps telling me to upload a copy of my credit card. If you do not want a bad review from me, and I will post all over Facebook how I was treated while using your app, I expect my money back now. All $230.00.

Read full review of Wish.com
Hide full review
ComplaintsBoard
D
7:57 pm EST

Wish.com ordered items months ago and never received them!

I have tried several times reaching out requesting a refund as I spent a lot of money on an order for my daughter for Christmas and never got them! I told them numerous times that I have never gotten my items no now they say my request is tooo old so I don't qualify! Seriously worst experience ever! Completely ripped off by you! So frustrated and would never recommend the site. Still in shock how this whole experience went down. Completely unacceptable...

Read full review of Wish.com
Hide full review
ComplaintsBoard
A
5:33 pm EST

Wish.com men's wear

I order a tie, cuff link, and hankacheif set and only received the tie I've been emailing your company for about a month now asking when will I be receiving the rest of my order and I haven't gotten a answer I need the rest of my order like now that's not right they sent a paper saying once they have it they will notify me but haven't heard anything yet

Read full review of Wish.com
View 0 more photos
Hide full review
ComplaintsBoard
J
5:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com clothes ordered

All items I have ordered from Wish are of very poor quality and don't look at all like the items in the pictures on the website. And now I'm requesting a refund and they make it so stressful. I'm so disappointed. I need a response as soon as possible and I want my money refunded to my card. This is no way to do business. Very poor customer service!

Read full review of Wish.com
View 0 more photos
Hide full review
ComplaintsBoard
B
2:35 pm EST

Wish.com wish. geek. refund.

Your rpm tac caught fire on my dash. AND my money is not being refunded. This is not cool. I should sue your company for the cost of my truck. $10, 000 USD CASH. There's two options you guys have. Call my cellphone at [protected] and give my money back for all your fraudulent items, or I file a formal complaint through my supervisor at the FBI and we take everything we want.

Read full review of Wish.com
View 0 more photos
Hide full review
ComplaintsBoard
P
11:08 am EST

Wish.com my orders i'm missing and one more, didn't deliver all my stuff that I ordered

I have tried everything to regain acess to my account and order's I've changed my password twice I know I'm putting in the right info because I'm using this same email address and I've even downloaded the app and tried from there I've looked up contact number and called n left several messages n then there's the emails I don't understand any of it starting off with the fact why was my account erased or whatever happened to it especially if I didn't get all the things I ordered I need n want to not only regain access to my account but my stuff I ordered or a refund also I don't understand why or how I have some orders as processed 2, 3 times n one not at all when I check my email the orders are all messed up I ordered about 8, 9 items I have only received about 3

Read full review of Wish.com and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
S
S
Sexydenisekelly41
, US
Mar 11, 2017 9:52 am EST

I need my order sent only thing I got was the weed jacket and it was right and yell sent a black shirt and it was supposed been a black 3x dress wit the splits in the front of both legs and a shirt dress that button down my name is chancey Johnson

View 0 more photos
D
D
Deborah Moody
, US
Mar 08, 2017 4:07 am EST

Good morning my name is Deborah Moody I pay for a lot of items from you Wayback in late November early December have not received all of them receive some of them you'll have my money but I don't have my order orders all the way up until February I have not received them I would like to know what in the world is going on and why Take my money and do not send out my order

ComplaintsBoard
S
4:48 pm EST

Wish.com items I ordered were wrong and more money was took than agreed

This is something else this is like the fifth time I've had to do this put the clothes back into the wrapping it came in as there no use to me I need someone to get intouch with me please ASAP as this is very stressful and frustrating u also got more money than agreed was took this is not write I trusted this place or I wouldn't have let them take money from my account I'm pretty sure I'm never wanting to go through this again because I'm not rich I'm on the social security and got a little back dated money so thought I'd treat myself to your shopping company I hope e get back to me in this as this is very stressful it's really making me feel really down and sad I just don't understand why you can get it wrong three t III message it feels like as soon as your company received my money all the promise of the day went write out the window I have even told peaple Freund's and family to shop with you I'm just hoping to get this resolved that's all then it's all good

Read full review of Wish.com
Hide full review
ComplaintsBoard
A
1:29 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wish.com sauce blender

I ordered this product on 12-16-16 and never eceived it ! I sent an E-mail to The Wish Store in regards to this and was told it takes time. I followed the tracking number, and it said the item was delivered, I NEVER received it ! I sent another E-mailtelling them I never received the sauce blender, and I wanted one sent, or money back. I never heard from them again. What do I do now? How do I get ant satisfaction ? I'm beginning to believe this company is a big rip-off ! They just want your money with no product !

Read full review of Wish.com
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Wish.com contacts

Phone number

+1 (800) 266-0172

Website

www.wish.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Wish.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Wish.com Customer Service. Initial Wish.com complaints should be directed to their team directly. You can find contact details for Wish.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Wish.com. Discuss the issues you have had with Wish.com and work with their customer service team to find a resolution.