Wish / customer service appauling

Preston, England, Lancashire, GB

I had placed a order by mistake.. The order number is 58430817365e84b6c1a9738.. I tried cancelling order straight away.. When I tried cancelling it said something with account please provide photo id and card proof which I sent off 5 days ago. I have had no response nor any refund! This is disgraceful! How can you not respond even after 5 days?! I would not reccomend wish app to anyone! Absouletly disgraceful! You are meant to support customers and help them not con and scam them and take their money and not refund for a mistake!! I would like a refund asap!

Dec 07, 2016

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