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Windstream / bill after cancellation

1 Lexington, KY, United States Review updated:

I cancelled my Windstream services but because I cancelled 6 days into my billing month they expect me to pay for the entire month. I didn't have any service for 24 days. They don't prorate they tell me. This is outrageous and should not be tolerated. I wish there was some type of recourse for this company and a law that doesn't allow them to charge for services not delivered. They are terrible and I am glad I no longer use them. I would go without services then go back to them.

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Comments

  • Wi
      20th of May, 2011
    0 Votes

    We are sorry to hear of your recent Windstream experience. We take matters like yours seriously and want to resolve your issue. Please contact our Complaint Resolution Team at 877-316-4077 Monday - Friday 8:00am-5:00pm EST. You may also email us at wincanhelp@windstream.com

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