White Plains Honda / Dishonest sales process-bait & switch
The dealership advertised a leasing special for a Honda Pilot EX-L. I called the dealership and spoke to a sales person who I asked to break out the cost exactly and to the penny for the downpayment and monthly payment, including all taxes and fees. He did so and the terms were consistent with the dealer's ad. I called back shortly just to confirm before going to the dealership to lease the car. When I got there, I was handed to another sales person, who graciously spent time with my wife and daughter for a test drive. However, when it was time to sign the paperwork, the new sales person told me the other had made a $1000 mistake. I asked to see the sales manager, who then tried to convince me to go with another deal. We left immediately as it was apparent the sales manager could not be trusted. I am determined never to do business with White Plains Honda as they are clearly an unscrupulous car dealer.