I bought a new Philips TV on 20th October 2007 From Viveks Litd. Indranagar, Bangalore.
Early this month problems started with it . Iam not able to view the picture, I can only hear the sound. When i called up the Dealres (Viveks), they showed lack of intrest in the problem and said it would take some two days to send someone to repair. So i registered a complaint with Philips service center.
The guy from the service center came and fixed it the next day, telling it is some soldering problem.
After just one day agin the TV is back to the same condition. No picture. This time when i called up the dealers(Viveks) they (the branch manager) was very rude to me, telling they cant replace the set at any cost, and asking me to lower my voice and speak to him.
When I saw it was futile dealing with those people, i again called up Philips service center, they say they can send some one for repair but cant replace the set.
Now I have approached the consumer forum and iam planning to take legal action against both philips and Viveks