VisionPros / Faulty Contact Lenses
I purchased contacts from Vision Pros on 5/28/14. 2 pairs of the contacts ripped once they were in my eye. I have purchased contacts from this company before, and this has never happened. I did not realize the problem until I recently placed the 3rd pair in my eyes 2 weeks ago, and one ripped after only wearing for 3 days. I rarely wear lenses.I still should have at least 4 pairs left. I requested a refund, or a replacement batch of lenses in writing, to Vision Pros. My request for refund by VisionPros has been denied. I believe that I received a bad batch of contact lenses. The company advised I needed a prescription permission letter from my doctor. I do not have a prescription, as one was not required prior to me ordering my contacts. Also, the VisionPros website advertises and promotes " NO prescription is required". Because the company's supplier refuses to reimburse them, Vision Pros refuses to reimburse me. This is not a part of the contract I agreed to, in purchasing these contacts. The url is even visionpros.com/noprescription. This is false advertising.I believe Vision Pros is in violation of false advertising and selling a poor product supplied by them, and sourced by a 3rd party. I expect a full refund of my lenses in the amount of $55.74, or a new batch of lenses for the lenses I purchased.