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Viagogo

Posted: May 19, 2017 by    

ticket india v pakistan cricket

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I purchased 2 tickets thinking it was 227£ each. Nowhere did it display additional booking charges or fees. Only once confirmed purchase did they show a total of over £600!!

This is plain cheating the customer. Other resale websites are much clearer in telling you the additional fees. Viagogo only display it on the final confimation page after card details have been entered. Surely that cannot be legal that I enter card details to pay before that add and extra £200 to the price.

Obviously you can't cancel so I opted to 1 click relist and now the tickets aren't even listed for sale. Absolutely ridiculous! Please help
Complaint comments Comments (0) Complaint country United Kingdom Complaint category Products & Services

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