Viagogo — internet booking fee
It is impossible to contact Viagogo here in South Africa. I purchased two Justin Bieber tickets online 17 05 2017 and was charged a booking fee of R296 per ticket and a handeling fee of R32 per ticket after I have entered my credit card details and the account was generated. No where was there any transparency of the booking fee or handeling fee amounts before payment were authorized. I can honestly say that I would not have purchased these tickets if I saw those exhorbedant handeling fee per ticket before hand.
I trust that you would be able to assist me and have them re-imbursing me the booking and handeling fee per ticket.
Sincerely Charmaine Knott
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