Verizon reviews and complaints 1
View all 1259 complaintsVerizon - fradulent promotions
On October 12, 2012 I received a letter from Verizon/Fios with an offer of 6 free DVD rentals at Redbox if I would call [protected] and listen to their presentation on Fios. At the conclusion I was told that I would receive an email with the Redbox "codes" for the free movies. On Wednesday October 17, five days later. I called Verizon at [protected] and requested the status of the movies. I was told to call [protected]. I confirmed the number to make sure I had written it down correctly. I dialed this number and was told it was AT&T. I hung up and redialed and was again told it was AT&T. Whomever I spoke with at Verizon foolishly referred me to AT&T as a joke. Verizon is responsible. I would recommend anyone with Verizon Service, residential, business, wireless, TV or internet, to terminate that service. This is an irresponsible company using fraudulent promotions and acting in an unprofessional manner.
The complaint has been investigated and resolved to the customer’s satisfaction.
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